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Front Desk Receptionist needed for a Busy Dermatology Office
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Auburn Dermatology and Laser Center
Auburn, MA (In Person)
$37,440 Salary, Full-Time
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Job Description
Front Desk Receptionist needed for a Busy Dermatology Office Auburn Dermatology and Laser Center Auburn, MA Job Details Full-time $17 - $19 an hour 3 hours ago Benefits Health insurance 401(k) Paid time off Qualifications Bilingual Medical scheduling Administrative experience High school diploma or GED Attention to detail Organizational skills Full Job Description Overview Experienced or Looking for a job change? We are seeking a dedicated and professional Front Desk Receptionist to join our team in a fast-paced clinic environment. The ideal candidate will be the first point of contact for our patients, providing exceptional customer service while managing various administrative tasks. This role requires strong organizational skills, attention to detail, accuracy and the ability to communicate effectively with both patients and staff. Responsibilities Greet patients warmly and assist them with check-in and check-out procedures, collection of copays and balances. Answer phone calls promptly, addressing inquiries, entering demographics, verifying insurance and scheduling appointments efficiently. Maintain patient records accurately. Obtaining and processing insurance referrals. Utilize EMA by Mod Med software, which is very user friendly, for patient care management and appointment scheduling. Communicate effectively with medical staff regarding patient needs and appointments. Ensure the front desk area is organized and welcoming at all times. Demonstrate a positive attitude towards coworkers and patients. Experience Previous experience in a clinic, medical office or customer service call center setting is preferred. Bilingual candidates are encouraged to apply to enhance communication with our diverse patient populations. Strong clerical skills and proficiency required. A commitment to providing excellent customer service in a healthcare environment. Previous scheduling experience and use of EMA software a plus. Efficient with their time and can self manage. Strong attention to detail and verbal communication. Experience preferred but not required. Pay commensurate with experience. Looking for committed people with strong work and attendance history. Join our team as a Front Desk Receptionist and contribute to creating a positive experience for our patients while supporting the efficient operation of our clinic!