Receptionist

Receptionist Youville House - 3.1 Cambridge, MA Job Details Part-time $15 - $22 an hour 2 hours ago Benefits Opportunities for advancement Qualifications Teamwork Microsoft Excel Interpersonal skills English Administrative experience Guest services Full Job Description Per Diem Receptionist - Senior Living Community Cambridge | Youville House Per Diem | Flexible Scheduling | Day & Evening Shifts Are you someone who enjoys creating a warm, welcoming experience while making a meaningful difference each day? Join the collaborative team at Youville House, where compassion, hospitality, and exceptional resident care are at the heart of everything we do. We are currently seeking a friendly, professional, and organized Per Diem Receptionist to serve as the first point of contact for residents, families, visitors, and staff within our vibrant senior living community. Why Join Youville House? At Youville House, you'll become part of a supportive and mission-driven environment that values teamwork, respect, and professional growth. Every interaction matters, and your role will help create a positive and engaging experience for our residents and guests. We are committed to investing in our employees through ongoing support, skill development, and opportunities for career advancement within the organization. Schedule Per Diem / As Needed Available shifts include: 7:00 AM - 3:00 PM 3:00 PM - 10:00 PM Availability needed Sunday through Saturday What You'll Do Greet residents, visitors, families, and vendors with professionalism and warmth Answer and direct incoming phone calls appropriately Provide concierge-style assistance to residents and families Assist with resident sign-in/sign-out procedures Support administrative and front desk operations Coordinate mail distribution and deliveries Maintain an organized and welcoming reception area Assist with emergency response procedures as needed Communicate important resident or operational updates to appropriate staff Support the overall safety, comfort, and hospitality of the community What We're Looking For Previous receptionist, concierge, hospitality, or customer service experience preferred Experience working with older adults or within senior living strongly preferred Strong interpersonal and communication skills Excellent organizational and multitasking abilities Proficiency with Microsoft Office (Word, Excel, Outlook) Ability to remain calm and professional in fast-paced or emergency situations Team-oriented mindset with a positive and flexible attitude Qualifications Associate's or Bachelor's degree in a related field preferred Ability to lift up to 30 lbs and perform physical tasks including standing, walking, bending, and climbing stairs as needed Strong English verbal and written communication skills required Our Commitment At Youville House, we are dedicated to creating a respectful, inclusive, and environmentally responsible workplace. Employees are expected to uphold our mission, maintain resident confidentiality, and contribute to a culture of compassion, dignity, and teamwork. If you are passionate about hospitality, enjoy working with seniors, and want to be part of a caring community, we encourage you to apply today! #

INDLP Pay:

$15.00 - $22.00 per hour

Work Location:

In person