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Front Desk Receptionist
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PURE Cosmetic Center
Chelmsford, MA (In Person)
$52,000 Salary, Full-Time
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Job Description
Front Desk Receptionist PURE Cosmetic Center Chelmsford, MA Job Details Full-time $20 - $30 an hour 1 day ago Benefits Health insurance 401(k) Employee discount Qualifications Customer communication Multilingual Medical scheduling High school diploma or GED Attention to detail Associate's degree Full Job Description We are a boutique Plastic Surgery and Medspa practice with offices in Chelmsford and Boston , seeking a polished, warm, and service-oriented Front Desk Receptionist to join our Chelmsford team. This is a patient-facing role where you will create a welcoming, attentive, and seamless experience for every individual who visits our office. As the first and last point of contact for patients, you will set the tone for our practice's reputation for excellence and care. Why You'll Love Working Here Be the face of a luxury practice known for personalized attention and exceptional service Work closely with patients and our clinical team to ensure an outstanding in-person experience Enjoy a beautiful, calm, and professional environment that values warmth and grace Receive hands-on training in patient experience and aesthetics Competitive pay, professional growth opportunities, and employee discounts on treatments and procedures Key Responsibilities Welcome and assist patients in person , ensuring every visit feels smooth, comfortable, and valued Create an inviting atmosphere in the reception area that reflects our luxury brand Guide patients through check-in, intake forms, payments, and follow-up appointments with professionalism and care Anticipate patient needs and provide thoughtful assistance throughout their visit Collaborate closely with clinical and administrative staff to ensure seamless coordination of care between Chelmsford and Boston Manage phones, texts, and emails as needed—but always prioritize the in-office patient experience Qualifications Exceptional interpersonal and communication skills —you make patients feel seen, heard, and cared for Experience in luxury hospitality, aesthetics, or high-end customer service strongly preferred Grace under pressure and a naturally welcoming presence Highly organized, reliable, and detail-oriented Proficient with scheduling systems, EMR/CRM software, and Microsoft Office High school diploma required; associate's or bachelor's degree preferred Multilingual skills a plus Who You Are You are polished, kind, and confident in personal interactions. You love connecting with people, take pride in making others feel cared for, and thrive in an elegant, professional environment. You understand that every smile, gesture, and detail contributes to a luxury-level patient experience .