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Administrative
Receptionist
Chelmsford, MA

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Indigo Salon and Day Spa

Front Desk Receptionist

Entry-Level JobVerifiedNo experience needed
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Entry-Level Job
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Job Description

Overview We are seeking a friendly and organized Part-Time Front Desk Coordinator to join our team. This role involves providing excellent customer service by greeting clients warmly, answering questions, and managing the flow of visitors. You will handle client check-ins and check-outs, book appointments using salon booking software, and ensure the reception area is welcoming and tidy. The ideal candidate must be friendly, professional, and possess strong communication skills. Availability during nights and Saturdays is required to accommodate our clients' schedules. The position requires the ability to understand salon booking software and deliver exceptional service in a fast-paced environment.
Responsibilities/Qualifications:
Greet clients warmly upon arrival and assist them as needed Answer phone calls courteously and route inquiries appropriately Book, reschedule, and confirm appointments using salon booking software Cash out clients accurately at the end of their visit Maintain a clean and organized reception area Provide excellent customer service to ensure client satisfaction Support administrative tasks related to scheduling and client records Excellent communication and interpersonal skills Friendly, professional demeanor with strong customer service skills Ability to understand and operate salon booking software Reliable with availability during nights and Saturdays Previous experience in customer service or front desk roles is preferred
Pay:
$17.00 - $20.00 per hour Expected hours: 20.0 per week
Work Location:
In person