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Front Desk Clerk
Job
ABBA Adult Day Health
Leominster, MA (In Person)
$43,680 Salary, Full-Time
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Job Description
Overview We are seeking a dedicated and organized Front Desk Clerk to join our team. The ideal candidate will be the first point of contact for our clients and visitors, providing exceptional customer service and administrative support. This role requires strong communication skills, attention to detail, and the ability to manage multiple tasks effectively in a fast-paced environment. Responsibilities Greet and assist clients and visitors in a friendly and professional manner. Manage multi-line phone systems, directing calls to appropriate personnel. Schedule appointments and manage calendars efficiently. Perform data entry, filing, and clerical tasks to maintain organized records. Provide customer support by addressing inquiries and resolving issues promptly. Maintain office management duties including inventory control and ordering supplies. Proofread documents for accuracy before distribution. Assist with administrative tasks as required, including typing correspondence and reports. Ensure the front desk area is clean and welcoming at all times. Be open to cross-training to assist across departments as necessary. Skills Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and Google Workspace. Strong computer literacy with experience in data entry and filing systems. Excellent organizational skills with the ability to prioritize tasks effectively. Must be bilingual in English and Spanish Previous experience as a medical receptionist is advantageous but not required. Familiarity with phone etiquette and customer service best practices. Time management skills to handle multiple responsibilities efficiently. Experience as a personal assistant or in office management is preferred If you are passionate about providing outstanding service and possess the necessary skills, we encourage you to apply for this rewarding opportunity as a Front Desk Clerk.