Front Desk Receptionist Indulgence Aesthetics LLC Lowell, MA Job Details Full-time 1 day ago Benefits Flexible schedule Qualifications Patient scheduling systems Spa experience Experience working in the beauty industry Phone communication Payment processing Salon software
MINDBODY
Service scheduling Greeting customers Direct client contact Salon experience Online booking platforms Hospitality industry experience Med spa experience Communication skills Entry level Office phone management
Welcome to Indulgence Aesthetics Wellness & Med Spa, where beauty meets Science. We're a modern, high-end med spa offering everything from massages and rejuvenating facials to cutting-edge skin treatments and injectables. Our mission? Helping our clients look and feel their absolute best—glow included.
Who You Are:
You're the friendly face that lights up a room (and the lobby). You love meeting new people, keeping things organized, and making sure everyone feels welcomed, relaxed, and taken care of from the moment they walk through the door.
What You'll Do:
Greet and check in clients with professionalism and personality Manage phone lines, appointments, emails, and all things scheduling Educate clients on services, packages, and spa policies Process payments, handle forms, and maintain a polished front desk Support providers and ensure the spa stays serene and organized Be the go-to person for good vibes and great customer care And so much more!
We'd Love It If You Have:
Previous front desk, hospitality, or spa experience (medical spa a plus!) Excellent communication + multitasking skills A passion for skincare, wellness, and making people feel amazing Familiarity with booking software (like Vagaro, Mindbody, etc.) A professional appearance and positive attitude—always! Hours are part time and compensation is discussed during the interview process!