Front Desk Associate - MetFit Performance & Strength MetFit Performance & Strength is looking for a reliable, outgoing Front Desk Associate to help support the daily operations of our gym in Natick. This role is a mix of member service, gym operations, sales support, and maintaining the overall appearance and atmosphere of the facility. We're looking for someone who is comfortable interacting with members, takes initiative, and understands that keeping the gym running well goes beyond simply working behind the front desk. Hours are negotiable based on availability. Responsibilities Greet members and guests and create a welcoming gym environment Assist prospective members with questions, tours, and membership information Help with new member sign-ups and basic sales follow-up Answer phone calls, texts, emails, and general member questions Assist members with billing, account, and membership questions Complete member check-ins and front desk administrative tasks Maintain cleanliness and organization throughout the gym Regularly walk the gym floor and return equipment to its proper location Keep the front desk, entrance, bathrooms, and common areas organized Restock supplies as needed Communicate maintenance or equipment issues to management Support trainers, management, and other staff with day-to-day gym operations Help create a professional, positive, and high-energy environment What We're Looking For Reliable and punctual Friendly and confident communicating with people Organized and able to handle multiple responsibilities Comfortable taking initiative without needing constant direction Strong attention to cleanliness and detail Comfortable learning basic membership and gym management software Interest in fitness, strength training, or the gym industry is preferred Previous customer service, hospitality, retail, fitness, or front desk experience is a plus Schedule Part-time with hours negotiable based on availability. Morning, evening, and/or weekend availability may be available depending on the candidate. About MetFit MetFit Performance & Strength is a strength-focused training facility in Natick serving everyone from everyday gym members to serious strength athletes. We are focused on building a clean, professional, welcoming facility while maintaining the training culture that has made MetFit unique.

Pay:

Up to $17.00 per hour Expected hours: 15.0 - 30.0 per week

Work Location:

In person