Front Desk Coordinator
Job
Robert Half
Newton, MA (In Person)
Full-Time
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Job Description
Robert Half Front Desk Coordinator West Newton, MA Apply Description We are looking for a detail-oriented Front Desk Coordinator to join our team on a contract basis in West Newton, Massachusetts. In this role, you will be the first point of contact for customers, ensuring a smooth and attentive experience. Your organizational skills and ability to multitask will be key to managing daily operations effectively.
Responsibilities:
- Greet and assist customers in a friendly and attentive manner, addressing inquiries and providing accurate information.
- Handle incoming calls and emails, ensuring prompt responses and effective communication.
- Perform accurate data entry to maintain records and update customer information.
- Process work orders efficiently and ensure all documentation is complete.
- Coordinate front desk activities, including scheduling and managing appointments.
- Collaborate with team members to resolve customer issues and ensure satisfaction.
- Maintain a clean and organized reception area to create a welcoming environment.
- Monitor inventory levels for office supplies and submit replenishment requests as needed.
- Provide administrative support to other departments when required. Requirements
- Minimum of 2 years of experience in a front desk or customer service role.
- Proficiency in data entry with high attention to detail and accuracy.
- Strong communication skills, both verbal and written.
- Ability to handle multiple tasks efficiently in a fast-paced environment.
- Familiarity with managing work orders and related documentation.
- Proficient in using office equipment and software applications.
- Excellent organizational skills with the ability to prioritize tasks.
- Customer-focused mindset with a detail-oriented and approachable demeanor.
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