Job Overview Provide a friendly and helpful "first impression" for clients entering the MountainOne office. Must be outgoing and team oriented. This multi-task position is mainly responsible for prompt, courteous, professional service to call-in and walk-in clients.

Salary Range:

$20.00 - $21.00 per hour Benefits Hourly Base Salary Based on Experience Paid Time Off (PTO) Health Insurance Dental Insurance Vision Insurance Life Insurance Disability Insurance Parental Leave Hands on Training Mon-Fri Schedule Career Growth Opportunities Retirement Plan Requirements High School Diploma. Ability to learn insurance work methods and procedures. Ability to verbally effectively present information to clients, company and agency staff. Ability to be self-motivated, provide problem-solving capabilities and prioritize multiple tasks. Commitment to the company's culture and established service standards. Ability to deal with and show discretion in confidential matters. 25% availability to travel outside of 25-mile radius and report to any office. Ability to sit, drive, bend, answer the phone, and perform computer input Responsibilities Demonstrates and consistently practices the MountainOne Customer Service standards Warmly greets and assists all clients/guests and directs clients to appropriate person. Take payments from clients and process according to Company procedures. Mail or post payments to company web-sites as needed. Process and deposit checks as needed. Assist and direct clients as needed. Be responsible for gathering items to be picked up by courier (scanning, interoffice items, daily deposits, etc.). Open and distribute mail. Sort, close and put postage on outgoing mail. Daily shredding of confidential data/documents. Stamp RTA's (new and renewal) and enter appropriate activities into agency management system. Enter flood policy renewals for Account Managers Assist Account Managers as needed. Backup to phones for the Service Center when needed Projects for clean-up or update of computer system as needed. Keep Pittsfield office supplies and equipment stocked as needed. Make faxes/scans for Account Managers as needed Floater between all offices as needed (vacations/sick days, etc.). Any other duties which are required by management. About Us MountainOne Insurance Agency, Inc. is a bank-owned independent insurance agency located in Massachusetts. We represent dozens of insurance carriers and offer a wise array of Personal Lines, Commercial Lines and Surety Bond products. MountainOne Insurance Agency also has an Employee Benefits department and a team dedicated to Life Insurance and Medicare products. We utilize cutting edge technology to meet clients where they are with the simple goal to protect the things that they love the most.

MountainOne is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, sex (including pregnancy and related conditions, sexual orientation, or gender identity), natural origin, religion, age (40 and older), equal pay, disability or genetic information (including family medical history or genetic testing services), and retaliation for filing a charge, reasonably opposing discrimination, or participating in a discrimination lawsuit, investigation, or proceeding. (Compliant with the new VEVRAA and Section 503 rules).