We are a busy, multi-specialty dental practice seeking a dependable, organized, and customer-focused Front Desk Coordinator to join our team. The ideal candidate will be the first point of contact for our patients and will play a key role in creating a welcoming, professional, and efficient office environment. We are looking for someone who thrives in a fast-paced setting, has excellent communication skills, and is dedicated to providing outstanding patient service.

Responsibilities:

Greet and welcome patients, visitors, and vendors in a friendly and professional manner. Answer incoming phone calls and respond to patient inquiries promptly and courteously. Schedule, confirm, and manage patient appointments while optimizing provider schedules. Verify patient information and maintain accurate records within the practice management system. Check patients in and out for appointments and collect any necessary forms, payments, or documentation. Coordinate with clinical staff to ensure smooth patient flow throughout the day. Verify insurance information and assist patients with questions regarding coverage and benefits. Handle appointment reminders, recalls, and follow-up communications. Manage cancellations, rescheduling requests, and waitlists efficiently. Process patient payments and maintain accurate financial records. Assist with administrative tasks including filing, scanning, data entry, and maintaining office supplies. Maintain HIPAA compliance and protect patient confidentiality at all times. Contribute to a positive workplace culture and provide exceptional customer service to every patient.

Qualifications & Skills:

Previous dental front desk experience strongly preferred. Knowledge of dental scheduling software and practice management systems is a plus. Strong understanding of dental insurance verification and patient scheduling. Excellent verbal and written communication skills. Strong organizational skills with the ability to multitask and prioritize responsibilities. Professional appearance and demeanor. Exceptional attention to detail and accuracy. Ability to work both independently and collaboratively within a team environment. Friendly, patient-focused attitude with a commitment to outstanding service.

Schedule:

Monday - Friday 7:45 AM - 5:00

PM Job Type:

Full-time Pay:

$22.00 - $25.00 per hour

Work Location:

In person