Front Desk Receptionist

Description:

Front Desk Receptionist Plymouth Dermatology Associates | Plymouth, MA For nearly 30 years, Plymouth Dermatology Associates has been providing Medical, Surgical, and Cosmetic Dermatology Services to Plymouth and the surrounding South Shore Communities. Known for its patient-centered approach and dedication to high-quality care, Plymouth Dermatology Associates continues to grow while maintaining the personalized experience patients have come to trust. Plymouth Dermatology Associates is seeking a hands-on Practice Manager to lead day-to-day clinical and operational activities within the practice. This role is responsible for supporting providers, leading staff, strengthening workflows, improving accountability, and helping the practice grow while maintaining a high standard of patient care. The right candidate will be both people-focused and systems-focused — someone who can lead a team, improve operations, and create consistency across the practice. Key Responsibilities Greet and check in patients in a professional, welcoming, and efficient manner Manage check-in and check-out processes with accuracy Schedule appointments and maintain provider schedules Collect and verify required forms, insurance information, and documentation Obtain accurate patient payment based on insurance at time of service Verify and confirm patient referral authorizations Confirming Appointments for upcoming patient appointments Handle a high volume of incoming calls and patient inquiries Enter and update patient information in the EMR Support front office workflows and administrative operations Follow office procedures consistently and maintain professionalism under pressure Coordinate and communicate with other offices for patient appointments Why Join Plymouth Dermatology Stable weekday schedule in a specialty medical setting Opportunity to make a direct impact on patient experience Established and respected local practice Supportive team with clear standards and expectations

Requirements:

Qualifications 1+ years of experience in a medical front desk, healthcare reception, or medical administrative role preferred Experience with medical scheduling and EMR systems preferred Strong computer skills, including Microsoft Office and scheduling platforms Excellent communication, customer service, and multitasking skills Strong attention to detail and ability to remain calm in a fast-paced environment Comfortable working within a structured, process-driven office Schedule Full-time Monday-Friday Daytime hours aligned with practice operations No weekends Compensation & Benefits Competitive salary based on experience $20.00 to $25.00 per hour Health, dental, and vision insurance Paid time off and holidays 401(k) with employer match