Salon Receptionist

Salon Receptionist 291 Main Street, Stoneham, MA 02180 $20

• $22 an hour
• Part-time, Full-time $20
• $22 an hour
• Part-time, Full-time Overview Join our vibrant team as a Salon Receptionist at Hairmates Salon in Stoneham, MA, where your energetic and welcoming attitude will set the tone for an exceptional client experience.

In this dynamic role, you will be the first point of contact for clients and visitors, ensuring smooth operations at the front desk. Your organizational skills and positive demeanor will help create a warm, professional environment that keeps our salon running efficiently for the stylists and leaves clients eager to return. This paid position offers an exciting opportunity to develop your office management and customer service skills in a lively beauty setting. Duties Greet clients warmly upon arrival and manage check-in/check-out scheduling with enthusiasm and professionalism Answer multiple-line phone systems promptly, providing accurate information or directing calls to the appropriate staff members Schedule appointments efficiently and correctly using Salon Ultima, accommodating client needs and stylist availability Maintain organized filing systems, manage data entry tasks, and update client records accurately in our computer systems Handle administrative tasks such as proofing documents, managing correspondence, and supporting daily office operations such as helping with managing inventory Support customer support efforts by addressing client inquiries, resolving concerns, and ensuring a positive experience Assist with basic bookkeeping using Salon Ultima to track payments, deposits, and sales records (register counting) Helping create content for social media when time allows. Filming salon videos and taking pictures of clients hair results when available opportunities arrive Skills Proven experience in front desk or office management roles, specifically experience with scheduling, with strong organizational skills and attention to detail Excellent phone etiquette and proficiency when dealing with a busy phone line Strong computer literacy Customer service expertise with a friendly approach that fosters client loyalty and satisfaction Personal assistant or administrative support experience is a plus for multitasking efficiently in a fast-paced environment. Salon Ultima experience is preferred but is also easy to learn with prior booking experience Openness to learn This role is perfect for motivated individuals eager to contribute to a lively salon atmosphere while honing their administrative talents. We value energetic team players who thrive on delivering outstanding customer support and maintaining organized operations. Join us today and be part of a passionate team dedicated to beauty, professionalism, and exceptional service!

Job Types:

Full-time, Part-time Pay:

$20.00

• $22.00 per hour Expected hours: 20.0
• 32.

0 per week

Benefits:

401(k) matching Application Question(s): Do you have experience with managing online scheduling/booking appointments?

Work Location:

In person