Experienced Medical Front Desk Associate Krauss Dermatology, a busy and well-established dermatology practice in Wellesley Hills, is seeking an experienced, professional, and energetic Medical Front Desk Associate to join our team. This full-time position is scheduled for Monday through Friday with a potential of a four day work week. The ideal candidate thrives in a fast-paced medical environment, excels at multitasking, and is committed to delivering exceptional patient care and customer service. As a member of our front desk team, you will play a vital role in creating a positive first impression for our patients. Responsibilities include patient check-in and check-out, answering phones, scheduling appointments, verifying insurance benefits, collecting copays, and providing outstanding support to patients, providers, and fellow team members.
Qualifications Required:
Previous experience as a Medical Front Desk Associate in a healthcare setting Strong knowledge of health insurance plans, referral requirements, copays, deductibles, and eligibility verification Experience working with electronic medical records (EPIC) systems Excellent telephone etiquette and communication skills Strong organizational skills with the ability to multitask and prioritize effectively Proficiency with computers and office technology Exceptional customer service skills
Preferred Qualities:
Friendly, professional, and compassionate demeanor Strong attention to detail Ability to work independently while collaborating effectively with a team Commitment to providing an outstanding patient experience Ability to remain calm and courteous in a busy clinical environment ScheduleBenefits Full-time No weekends 401(k) 401(k) matching Employee discount on products and procedures Free parking Opportunities for advancement Paid time off Uniform allowanceCompensation is competitive and commensurate with experience. If you are passionate about patient care and enjoy working in a collaborative, fast-paced medical practice, we encourage you to apply. Please submit your resume and cover letter. We look forward to meeting you!
Pay:
From $25.00 per hour Expected hours: 40.0 per week
Benefits:
401(k) 401(k) matching Dental insurance Employee discount Health insurance Life insurance Paid time off Retirement plan Vision insurance