Front Desk Associate

Front Desk Associate Krauss Dermatology Inc - 2.5 Wellesley Hills, MA Job Details Part-time From $25 an hour 17 hours ago Benefits Free parking 401(k) Paid time off Uniform allowance 401(k) matching Employee discount Opportunities for advancement Qualifications Health insurance co-pays Medical documentation Electronic health records (EHR) management Phone communication In-person customer service Health insurance referral requirements Managing patient records Technical Proficiency Office phone management Full Job Description Experienced Medical Front Desk Associate Krauss Dermatology, a busy and well-established dermatology practice in Wellesley Hills, is seeking an experienced, professional, and energetic Medical Front Desk Associate to join our team. This part-time position is scheduled for Mondays and Tuesdays, with the potential for an additional day based on practice needs and scheduling. The ideal candidate thrives in a fast-paced medical environment, excels at multitasking, and is committed to delivering exceptional patient care and customer service. As a member of our front desk team, you will play a vital role in creating a positive first impression for our patients. Responsibilities include patient check-in and check-out, answering phones, scheduling appointments, verifying insurance benefits, collecting copays, and providing outstanding support to patients, providers, and fellow team members.

Qualifications Required:

Previous experience as a Medical Front Desk Associate in a healthcare setting Strong knowledge of health insurance plans, referral requirements, copays, deductibles, and eligibility verification Experience working with electronic medical records (EPIC) systems Excellent telephone etiquette and communication skills Strong organizational skills with the ability to multitask and prioritize effectively Proficiency with computers and office technology Exceptional customer service skills

Preferred Qualities:

Friendly, professional, and compassionate demeanor Strong attention to detail Ability to work independently while collaborating effectively with a team Commitment to providing an outstanding patient experience Ability to remain calm and courteous in a busy clinical environment Schedule Parttime Mondays and Tuesdays Additional weekday hours may be available based on scheduling needs No weekends Benefits 401(k) 401(k) matching Employee discount on products and procedures Free parking Opportunities for advancement Paid time off Uniform allowance Compensation is competitive and commensurate with experience. If you are passionate about patient care and enjoy working in a collaborative, fast-paced medical practice, we encourage you to apply. Please submit your resume and cover letter. We look forward to meeting you!