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Lead Front Desk Associate

Job

Sanctuary Medicinals

Woburn, MA (In Person)

Full-Time

Posted 1 week ago (Updated 4 days ago) • Actively hiring

Expires 7/21/2026

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Job Description

Join Our Team as a Lead Front Desk Associate at Sanctuary Woburn! Are you a customer-focused professional with a knack for organization and a passion for creating welcoming experiences? Sanctuary Woburn, located in Woburn, MA, is looking for a dedicated Lead Front Desk Associate to be the face of our business and ensure smooth operations at our front desk. If you thrive in a fast-paced environment and have at least 2 years of experience, we'd love to hear from you!
What You'll Do:
Key Responsibilities As the Lead Front Desk Associate, you'll play a vital role in ensuring our guests and team members feel supported and valued.
Your responsibilities will include:
  • Managing the day-to-day operations of the front desk, including greeting guests and handling inquiries.
  • Overseeing scheduling, check-ins, and check-outs to maintain a seamless flow.
  • Assisting in training and mentoring front desk staff to deliver exceptional service.
  • Addressing customer concerns and resolving issues promptly and professionally.
  • Maintaining an organized and welcoming front desk area.
What We're Looking For:
Skills and Qualifications To succeed in this role, you should bring:
  • A minimum of 2 years of experience in a front desk, customer service, or similar role.
  • Strong organizational skills and attention to detail.
  • Excellent communication and interpersonal abilities.
  • A proactive mindset with the ability to multitask and prioritize effectively.
  • A warm, approachable demeanor that creates a positive first impression.
Why Join Sanctuary Woburn? At Sanctuary Woburn, we pride ourselves on creating a supportive and inclusive environment where both employees and guests feel at home. As a member of our team, you'll have the opportunity to make a meaningful impact every day, working alongside a group of dedicated professionals who value collaboration and excellence. Ready to Apply? If you're ready to bring your skills and experience to a team that values your contributions, we want to hear from you! Apply today and take the next step in your career with Sanctuary Woburn.