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Front Desk Receptionist
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The Right Choice Home Care
Worcester, MA (In Person)
$40,560 Salary, Full-Time
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Job Description
Job Overview We are seeking an energetic and detail-oriented Front Desk Receptionist to be the welcoming face of our organization. In this vital role, you will serve as the first point of contact for visitors, clients, and team members, ensuring a smooth and professional experience. Your proactive approach and excellent organizational skills will help maintain efficient office operations, manage communication channels, and support administrative functions. This paid position offers an exciting opportunity to contribute to a dynamic environment while honing your office management expertise. Duties Greet visitors and clients warmly, providing exceptional customer service and ensuring a positive first impression Manage multi-line phone systems, directing calls accurately and courteously using proper phone etiquette Handle incoming and outgoing correspondence, including emails, mail, and packages with precision Maintain organized filing systems, data entry records, and ensure all documents are properly proofread and stored Schedule appointments, manage calendars, and coordinate meetings using Microsoft Office tools and Google Workspace Support office management tasks such as ordering supplies, maintaining cleanliness, and overseeing general administrative duties Assist with bookkeeping tasks using QuickBooks or similar accounting software when necessary Provide bilingual support to accommodate diverse clients or team members as needed Requirements Proven experience in office administration or clerical roles with strong organizational skills Excellent computer literacy including proficiency in Microsoft Office (Word, Excel, Outlook), Google Workspace, and data entry skills Prior experience working with multi-line phone systems and handling customer support or customer service inquiries Strong communication skills with professional phone etiquette and the ability to interact effectively in bilingual settings if applicable Ability to manage time efficiently, prioritize tasks, and handle multiple responsibilities simultaneously Familiarity with office management procedures such as filing, proofreading documents, calendar management, and record keeping Previous experience as a receptionist in medical or dental offices is a plus but not required; relevant personal assistant experience is also valuable Knowledge of bookkeeping software like QuickBooks or basic bookkeeping principles is advantageous Join us as a Front Desk Receptionist where your enthusiasm for organization and customer support will make a meaningful impact. We value dedicated professionals who thrive in fast-paced environments and are eager to contribute their skills to our vibrant team!