Public Safety Security Receptionist Internal Only

Why work at TidalHealth? Join a triple 'A' rated team where clinical excellence meets a coastal lifestyle. At TidalHealth, you'll be part of an award-winning network spanning Maryland and Delaware, recognized by the Leapfrog Hospital Safety Guide for our unwavering commitment to patient care. Whether your expertise lies in specialized clinical fields like neurosurgery, academic mentorship through our graduate medical programs, or the critical professional and support roles that keep our network thriving, we provide the tools and tuition assistance you need to excel. Public Safety Security Receptionist Job Summary The Public Safety Security Receptionist provides general information and security surveillance for TidalHealth during visitor hours, including patient look up, security surveillance for assigned areas, and escorting visitors. The Receptionist will have direct contact with patients and visitors, and will use a computer console to find information and to monitor video of the assigned area. This is a highly visible position providing quality customer service to our staff and the public. It requires an excellent working knowledge of TidalHealth's department and their functions, the Health System as a whole, and hours of operation for various areas. Considering the high level of confidentiality regarding federally protected patient information, the Public Safety Security Receptionist must be responsible and use excellent judgment in this position. Public Safety Security Receptionist Job Requirements Education High School diploma or G.E.D. Experience 1-2 years of customer service experience required. Must be proficient in using Microsoft Office applications, including Word, Excel, and Outlook. Must have proficient keyboarding skills. Security/monitoring/surveillance experience preferred, but not required.

Benefits :

We provide a robust benefits suite for our eligible team members (36+ hours for 12-hour shifts; 37.5+ hours for standard shifts):

Health:

Medical (including HSA),

Dental, Vision, & Prescription Wealth:

Matching 403(b),

Healthcare FSAs, & Dependent Care FSAs Growth:

$5,000 Tuition Assistance & Certification support

Balance:

Generous PTO and Holidays, Onsite Child Care, Pet Insurance Income Protection & Leave:

Employer-Paid Short-Term Disability, Paid Leave Program, & Long-Term Disability (LTD for FT)

Life & Security:

Employer-paid Life and additional voluntary benefits such as Accident, Critical Care, additional Life, and more At TidalHealth, team members working at least 36 hours per pay period based on 12-hour shift schedules or at least 37.5 hours for non 12-hour shift schedules and part-time team members working at least 30 hours or more on weekends only are eligible for benefits. Benefits include medical, prescription, vision, dental, flexible spending accounts, disability insurance plans, life insurance, paid time off plans, retirement plans, tuition assistance, employee assistance, and access to on-site childcare and a credit union.