Receptionist

Job description Great Clips relies on a team approach to ensure a great experience, beginning from the moment of check in to the salon until the customer has concluded their service. We are seeking a friendly and organized part time receptionist to join our brand new salon. As the receptionist, you will be responsible for greeting clients, and ensuring a smooth and welcoming experience for all visitors.

Responsibilities:

Greet clients and visitors in a friendly and professional manner. Answer phone calls and respond to inquiries. Maintain a clean and organized salon (laundry, sweeping, etc.) Provide excellent customer service. Assist with administrative tasks as needed. What are we looking for in a great Receptionist? Warmly greet customers. Communicate and educate the customer on Great Clips processes, Online Check-in and the Wait Time Monitor. Process transactions and issue receipts. General knowledge of retail products and the ability to make recommendation. Manage the flow of customers between check in and the service. Maintain cleanliness and sanitation of the front desk and lobby area. Manage answering phone. Inform customers about services. Update customer records with contact information. Assist stylists in maintaining salon cleanliness and sanitation. Commitment to work a flexible schedule, including peak times. Dedication to great customer service. Ability to work in a fast-paced environment. Ability to efficiently and effectively resolve customer issues. Join our Great Clips team today!