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International Therapy Solutions

Office Assistant/Receptionist

Job Description

Now Hiring:

Office Administrator - Mental Health Practice (Ann Arbor, MI) We are currently seeking a friendly, organized, and detail-oriented Office Administrator to join our compassionate and client-centered mental health practice in Ann Arbor, MI . At our practice, we're committed to delivering high-quality, empathetic mental health care. We're looking for someone who shares our dedication to excellence and service—and who enjoys creating a smooth, welcoming experience for both clients and staff.

Position Details:
Schedule:

Monday to Friday, 8:30 AM - 4:30

PM Job Type:
Full-Time Location:

In-person (Ann Arbor, MI)

Key Responsibilities:

As an Office Administrator, you will play an essential role in supporting the daily operations of our clinic. You'll be responsible for both administrative and client-facing tasks, including: Managing appointments and calendars using TherapyNotes Conducting medical billing through our EMR system Calling and following up with new and current patients Accepting and processing patient payments Checking in patients and verifying insurance coverage Communicating with insurance companies Maintaining accurate client records Organizing electronic files Collecting and organizing outcome data in Microsoft Excel Assisting with office upkeep (e.g., taking out trash as needed)

Qualifications:

Proficiency in Microsoft Excel , including formulas and data management Experience with Microsoft Word and general Office suite Excellent organizational and multitasking skills Strong attention to detail and accuracy in data entry Positive and patient-focused attitude Comfortable with multi-line phone systems and scheduling Basic clerical knowledge and professional communication skills Ability to operate a calculator and 10-key pad A team player with a willingness to learn and support wherever needed

Benefits:

Health, dental, and vision insurance (Employee-paid; high-quality group coverage options) Paid Time Off (PTO) Supportive and mission-driven work environmen t

•Applicants will be given an Excel skills test before hiring.

Pay:

$20.78 - $25.02 per hour

Benefits:

Dental insurance Health insurance Vision insurance

Work Location:

In person

Benefits

  • Paid Time Off (PTO)
  • Health Insurance
  • Dental Insurance
  • Vision Insurance
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