Office Support Receptionist/ Admin Support

Office Support

• Receptionist/ Admin Support 121 W Grand River Ave, Brighton, MI 48116 $20
• $24 an hour
• Full-time $20
• $24 an hour

•

Full-time About Us:

Visiting Angels is a trusted, locally-owned home care agency dedicated to providing high-quality, compassionate care to seniors and individuals with disabilities. Our mission is to keep our clients safe, happy, and independent at home. We pride ourselves on creating a supportive environment for both our clients and our care staff. Applicants are required to be located in Livingston County, MI in order to comply with our on-call policy.

Job Summary:

We are seeking an organized, detail-oriented, and compassionate Office Administrator to serve as the backbone of our operational team. As the first point of contact for clients, families, and caregivers, you will ensure the office runs smoothly, maintain regulatory compliance, and support our care delivery mission.

Key Responsibilities:

Office Support:

Answer phones, greet visitors, manage incoming/outgoing mail, and maintain office supplies.

Intake & Referrals:

Handle initial intake calls from potential clients and referral sources, gathering necessary information with empathy and professionalism.

Client & Caregiver Records:

Maintain accurate, up-to-date Electronic Medical Records (EMR) and personnel files, ensuring HIPAA compliance.

Scheduling Support:

Assist the scheduling team with last-minute changes, call-outs, and ensuring caregivers are properly matched with clients.

Compliance:

Ensure all documentation meets state, federal, and agency regulations.

Qualifications Experience:

Minimum 1-2 years of experience in an supporting administrative role, preferably in home health care, hospice, or senior care. Background in caregiving, homecare, or healthcare support (Required)

Education:

High School Diploma or GED required; Associate degree preferred.

Technology Skills:

Proficient in Microsoft Office (Word, Excel, Outlook) and comfortable learning new scheduling/EMR software (e.g., AlayaCare, WellSky, AxisCare).

Soft Skills:

Exceptional communication skills, high empathy, patience, and the ability to multitask in a fast-paced environment.

Reliability:

Dependable with a strong sense of urgency regarding client needs.

Why You'll Love Working With Us Meaningful Work:

Directly contribute to helping seniors live independently.

Competitive Pay:

$19

• 21 per hour.

Benefits:

Health insurance, paid time off, and 401(k) matching.

Supportive Team:

A family-oriented culture with professional training and growth opportunities.

Job Type:

Full-time Pay:

$20.00

• $24.

00 per hour

Benefits:

Dental insurance Health insurance Life insurance Paid time off Referral program Vision insurance Application Question(s): How many years of Caregiving, homecare or healthcare support do you have? Do you have a valid Drivers license?

Work Location:

In person