Receptionist

Reporting to company management, the Receptionist will be responsible for oversight / execution of customer service. The Receptionist will work closely with the senior leadership team and will lead all day-to-day operations of Harbor Farmz Provisioning, LLC. and ensure that Harbor Farmz has the systems and procedures in place to support effective program implementation and assist management.

CORE JOB DUTIES AND RESPONSIBILITIES

• As a receptionist, you will be the first point of contact for our patients, so the ability to make a patient's day an amazing one from the moment they walk in the door is key! Welcoming guests and customers into the store with a positive, upbeat, and friendly demeanor
• Verifying patients legal age requirement, registering new patients in the POS system, and scanning in returning customers Ø Promoting the Harbor Farmz brand and getting customers excited about shopping at our location Ø Emphasizing the Harbor Farmz Loyalty Program, campaigns, events, weekly texts, etc.

Ø Creating personable and memorable experiences for all store patrons Ø Provide exceptional customer service, best in class, the Harbor Farmz way. Ø Provide patients with information regarding products, store hours and location, daily specials, website address, and more Ø Walk patients back to the next available station. Ø Maintain patients' confidentiality

• Answer phones with professional and proper phone etiquette and provide general support/deliver messages accordingly
• Stay educated and updated on different types of marijuana products
• Work well with a diverse group of personalities both employees and patients
• Clean, stock, and organize dispensary with rest of team (clean bathrooms, take out garbage, sweep floors/parking lot, etc.) (refer to cleaning list's)
• Work on special projects and assignments designated by management
• Maintain shopping menus for the store
• Supporting store team and store management in an administrative capacity, as required
• Show up to each scheduled shift timely and presentable, dependable attendance
• Daily compliance with dispensary policies, including but not limited to the following: state/local regulation compliance, security protocols, access protocols, SOP's, inventory tracking, dress code, and work schedules
• Other duties and responsibilities as assigned

Job Type:

Full-time Pay:

From $14.00 per hour

Benefits:

401(k) matching Dental insurance Employee discount Health insurance Paid time off Vision insurance

Work Location:

In person