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Administrative
Receptionist
Charlotte, MI
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High Society Dispensary

Dispensary Receptionist

Job Description

Job Overview High Society is seeking enthusiastic team members to join our cannabis dispensary as a Receptionist. We prioritize hospitality not only with our guests but also within our team. Your personality and commitment to exceptional customer service will be essential in building strong rapport with our customers. In our vibrant and energetic environment, you'll have the opportunity to thrive while offering top-tier products and services. Come be a part of our team!
Reception Responsibilities:
Greet and warmly welcome customers and visitors upon arrival. Direct visitors to the appropriate Budtender for assistance. Check in existing customers and assist new visitors with registration. Answer incoming phone calls and provide assistance or direct calls to the appropriate personnel. Verify customers' identification documents to ensure legal age requirements are met. Maintain reception supplies, create reorder lists, and communicate needs to management. Keep communal areas clean, organized, and presentable for guests. Monitor the reception area via security cameras and report any incidents or concerns. Collect and input new customer information into the system. Assist with uploading images onto our menu through backend systems like Dutchie or Weedmaps. Foster customer loyalty to High Society by providing exceptional service and creating positive experiences. Contribute to a positive, customer-service-oriented work environment that complies with established policies and procedures. Demonstrate resourcefulness and proactivity in addressing issues as they arise. Manage multiple tasks and prioritize effectively to ensure efficient operations. Report any inventory discrepancies or issues to management promptly. Maintain a positive attitude to create a friendly and inviting work environment for colleagues and customers alike. Perform other duties as assigned.
Requirements:
Previous experience as a Receptionist, Front Office Representative, or similar role preferred. High School Diploma or GED equivalent. Must be 21 years of age or older. Reliable transportation required. Preferably, 1 year of experience in the cannabis industry and at least 6 months to 1 year of receptionist experience. Excellent oral and written communication skills. Exceptional customer service abilities. Ability to learn and follow Michigan cannabis regulations and company procedures. Basic computer proficiency, including familiarity with POS software. Positive attitude, strong work ethic, and willingness to learn new skills. Strong attention to detail and ability to work effectively as part of a team. Ability to build and maintain positive customer relationships.
Schedule:
Flexible shifts, including days, evenings, weekends, and holidays.
Benefits:
Employee discount Flexible schedule Vendor samples, subject to company policy and applicable regulations
Pay:
$15.00 per hour Expected hours: 30.0 - 40.0 per week
Benefits:
Employee discount Flexible schedule
Work Location:
In person

Benefits

  • Flexible Work Schedules
  • Dental Insurance
  • Discounts/Reimbursements
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