Job Overview Ironborn Tattoo Studio is looking for a friendly, organized, and positive energy receptionist to join our team! We need someone who thrives in a fast paced environment, enjoys working with people, and can keep things running smoothly both at the front desk and behind the scenes. If you're a strong communicator, great at multitasking, and able to stay organized while juggling multiple conversations at once, we'd love to hear from you!

Hours:

Wednesday-Friday 3pm-7pm Saturday-Sunday 11am-7pm

Responsibilities:

Client Communication:

Answer and manage all incoming emails, Instagram DMs, phone calls, and text messages in a timely and professional manner.

Appointment Booking:

Coordinate and book tattoo appointments for all artists, manage scheduling, and communicate with clients regarding availability, deposits, and appointment details.

Guest Experience:

Greet every guest warmly, check clients in, answer questions, and create a welcoming first impression.

Front Desk Management:

Keep the reception area, front lobby, and shared studio spaces clean, tidy, and presentable throughout the day.

Payment Handling:

Process payments, collect deposits, handle cash and card transactions, and maintain accurate records.

Administrative Support:

Manage basic receptionist duties, maintain client information, organize appointment records, and assist artists and management as needed.

Studio Support:

Help maintain an organized, professional environment and ensure clients and artists have what they need throughout the day.

Opening and Closing Studio:

Must be comfortable with basic opening and closing tasks. What We're Looking For Punctual, reliable, and professional. Excellent verbal and written communication skills. Clear, confident speaking voice and strong phone etiquette. Positive attitude. Ability to multitask and manage several conversations or tasks at once without losing attention to detail. Strong organizational skills and the ability to prioritize in a busy environment. Comfortable handling money, payments, and basic administrative responsibilities. Friendly, approachable, and confident when interacting with clients. Able to take initiative, problem-solve, and work independently. Customer service or receptionist experience is preferred. Reliable trasnportation. Studio/client confidentiality. Tattoo industry or booking-system experience is a plus, but a willingness to learn is essential. The Ideal Candidate You're someone who stays calm when things get busy, communicates clearly, follows through on tasks, and understands that the front desk sets the tone for the entire studio. You take pride in keeping things organized, making clients feel welcome, and helping the team operate efficiently.

Pay:

From $16.00 per hour Expected hours: 28.0 per week

Work Location:

In person