Front Desk Receptionist

Front Desk Receptionist Same Day Road Test Detroit, MI Job Details Part-time | Full-time $15 - $16 an hour 1 day ago Qualifications Record keeping Spanish Google Workspace Maintaining an organized workspace Guest relations Phone communication Greeting customers Filing English Administrative experience High school diploma or GED Data entry Multi-line phone systems Clerical experience Productivity software Appointment scheduling Escalation handling Microsoft Outlook Calendar Communication skills Technical Proficiency Entry level Client interaction via phone calls

Full Job Description Job Title:

Front Desk Bilingual Receptionist Are you a welcoming professional with a talent for multitasking and a passion for providing exceptional service? We are looking for a bilingual, detail-oriented Front Desk Receptionist to be the face and voice of our office. As the first point of contact for our guests, you will play a crucial role in ensuring smooth daily operations and providing a positive, professional experience for every person who walks through our doors or calls our office. The ideal candidate is organized, patient, and able to remain calm and professional in a fast-paced environment.

What You'll Do:

First Impressions:

Greet guests and clients with a professional and warm demeanor, managing the check-in process seamlessly.

Communication Hub:

Manage a multi-line phone system and office email, directing inquiries to the appropriate department and taking detailed messages.

Bilingual Support:

Provide clear and effective communication in both English and Spanish to assist our diverse client base.

Scheduling & Coordination:

Expertly manage digital calendars, book appointments, and handle re-scheduling or cancellations.

Administrative Support:

Assist with essential office tasks, including data entry, filing, processing payments, and maintaining a tidy and organized lobby area.

Problem Solving:

Address guest concerns and handle escalations with patience and a customer-first mindset.

Record Keeping:

Maintain accurate digital records and guest files while upholding the highest level of confidentiality.

What You'll Bring:

Bilingual Fluency:

Professional proficiency in both English and Spanish is required.

Communication Skills:

An excellent phone tone and strong written communication skills.

Organizational Talent:

The ability to manage multiple tasks at once while maintaining a high level of attention to detail.

Technical Proficiency:

Experience with office software (Google Workspace or Microsoft Office) and digital calendar management.

Professionalism:

A proven ability to handle sensitive situations and de-escalate challenging interactions with grace.

Education/Experience:

High school diploma or equivalent; previous experience in a receptionist or administrative role is preferred.

Reliability:

A consistent, dependable work ethic and a commitment to being on time and prepared. Why Join Us? We offer a professional and supportive work environment where your contributions directly impact our team's success. If you are a process-driven individual who loves helping people, we would love to hear from you!

Job Types:

Full-time, Part-time Pay:

$15.00 - $16.00 per hour Ability to

Commute:

Detroit, MI 48224 (Required) Ability to

Relocate:

Detroit, MI 48224: Relocate before starting work (Required)

Work Location:

In person