Front desk Associate

Front desk Associate James Walker II MD Medical Arts LLC Grand Blanc, MI Job Details Full-time 1 day ago Qualifications Customer communication Full Job Description James Walker MD is seeking a reliable and professional Medical Front Desk Receptionist to join our growing healthcare team. The ideal candidate has prior medical office experience, strong customer service skills, and is comfortable working in a fast-paced clinical environment. Epic EMR experience preferred. This role is essential to maintaining smooth front office operations and ensuring an exceptional patient experience from check-in to check-out. Responsibilities Greet and check in patients in a professional and friendly manner Answer multi-line phones and schedule patient appointments Verify insurance eligibility and collect copays and balances Enter and update patient demographics accurately in EMR Manage appointment confirmations and rescheduling Maintain HIPAA compliance and patient confidentiality Coordinate with providers and clinical staff to support patient flow Process patient check-out and schedule follow-up visits Maintain an organized and welcoming reception area Qualifications 1 year of medical receptionist or medical front desk experience required Epic EMR experience preferred Knowledge of insurance verification and copay collection Strong computer and data entry skills Excellent communication and customer service abilities Ability to multitask in a busy medical office setting High attention to detail and strong organizational skills Preferred Skills Familiarity with medical terminology Experience in appointment scheduling software Ability to handle high patient volume efficien