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Switchboard Receptionist CSU

Job

Community Mental Health Authority

Lansing, MI (In Person)

$36,930 Salary, Full-Time

Posted 7 weeks ago (Updated 3 weeks ago) • Actively hiring

Expires 5/27/2026

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Job Description

CMHA-CEI
is a Michigan Certified Bronze Level Veteran Friendly Employer and we encourage active military service members, veterans, and their family members to apply.
Responsibilities:
Under the supervision of the Property and Facilities Manager (General Administration), operates a central switchboard, receiving and referring incoming calls to the appropriate office/program or personnel. Greets walk-in visitors/clients, providing them with routine information and/or directs them to the proper location for particular services/needs. Responsible for carrying out all activities of the program/sub-unit in such a manner that fulfills CMHA-CEI's mission, policies and procedures.
Requirements:
High school diploma or G.E.D is required. One year clerical experience or equivalent, involving public contact, dealing with customers, answering phones, etc. required. Must have a pleasant speaking voice; and an ability to handle difficult situations/people and numerous interruptions in a courteous and professional manner. Must be able to communicate accurately and effectively, both verbally and in writing.
Conditional Employment Requirements:
Employment offers for this position will be contingent upon the results of a Michigan State Police Clearance check. Must be able to pass a pre-employment 5-panel drug screen.
To Apply:
Applicants must submit an employment application. Resumes cannot be substituted for the employment application. CMHA-CEI's promotion of diversity is fueled by the desire to seek equality of opportunity for all persons.
CMHA-CEI
is an Equal Opportunity Employer and a Drug Free Workplace.
Salary/Hours:
$16.98
  • $18.53 per hour, annual increases that can result in a wage of $20.54. Saturday and Sunday 8:00 AM
  • 4:00 PM, Monday through Friday 11:00 pm
  • 4:00 AM.
Location:
Crisis Care Unit
  • 2900 Stabler Street Lansing, MI.

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