Front Desk Associate

Job Summary:

We are seeking a detail-oriented and customer-focused Front Desk Associate to join our team at Discover Chiropractic. The ideal candidate will be responsible for providing exceptional customer service and administrative support at the front desk. Candidate will work directly with and report to Office Manager/Doctor. There will be opportunity for the right candidate to train into becoming an Office Manager under Dr. Thomas. Must have availability to work until 6:00pm. This position is expected to average 25-32 hours per week. Rate of pay is $15-17/hour depending on experience.

Responsibilities:

• Greet and welcome patients in a friendly and professional manner
• Answer and direct phone calls
• Assist with administrative tasks such as patient demographic entry, proofreading, and file management
• Provide customer support by addressing inquiries and resolving issues promptly
• Schedule appointments and manage calendars
• Process and collect payments
• Maintain accurate records
• Completing internal spreadsheets for daily paperwork
• Assisting Biller and Manager/Doctor as needed in additional tasks

Skills:

• Ability to communicate professionally with patients, providers, office manager, and outside departments.
• Proficiency in administrative tasks
• Experience in a medical office or similar setting is a plus but not necessary
• Strong organizational skills with attention to detail
• Proficiency in using computers and typing
• Knowledge of healthcare receptionist duties is advantageous but not necessary
• Competency in Microsoft Office Products
• Comfortable working at the front desk and managing incoming inquiries
• Proficient in file management to ensure organization
• Proficiency in answering phones, placing calls on hold, reviewing voicemails, and returning calls while using computer to assist in patient inquiries

Benefits:

• Free Chiropractic Care
• Free Off-Street Parking
• Discounts on Nutritional Supplements
• No Weekends
• Up to 40 hours Paid Time Off starts accruing on day one and available for use after day 90.

One on one training will be part of the orientation process to make up for any gaps in experience and/or skills. This position offers the opportunity to work in a fun, friendly and dynamic environment where customer service excellence is key. If you possess the desire and enthusiasm to contribute to a professional team, we encourage you to apply for the Front Desk Associate position.

Job Types:

Full-time, Part-time Pay:

From $15.00 per hour

Benefits:

Employee discount Free parking Paid time off Professional development assistance Ability to

Commute:

Marquette, MI 49855 (Required) Ability to

Relocate:

Marquette, MI 49855: Relocate before starting work (Required)

Work Location:

In person