Woodlake Orthodontics in Anoka is hiring a front desk receptionist / patient service representative (PSR) and we invite you to apply! We are looking for a person with strong communication skills, the ability to multitask, attention to detail, and the desire to be a contributing member of a strong orthodontic team. You are the first person that patients see as they come into the office and the first person they talk to when calling the office. Your warmth, smile, and greeting will help them to feel welcome and comfortable. Work hours would be Monday through Thursday, with clinic hours of 7-4 except for Mondays (8-5). With prep time and closing at the end of the day, a PSR averages 34-36 hours/week.

Specific duties include:

Greet and check in patients. Gather patient insurance information and government identification. Schedule and confirm patient appointments. Answer phones and respond to messages. Various office duties as assigned by the Orthodontist or Office Manager. Respond to patient billing or financial inquiries. Collect and post payments and record receipts. Follow up on patient referrals. Work with electronic patient records. The following skills and experiences would qualify you for this job: Twelve months of customer service experience in a dental or medical setting. The ability to perform the essential responsibilities listed above. Experience working in a fast-paced and customer-centric environment Excellent communication and organizational skills High School Diploma or equivalent. Willingness to comply with protocols and standards. Excellent attention to detail. Strong customer service skills. Ability to multi-task. Please reply if you feel that you would be a good fit for this job! We have an amazing team and are looking for the right person to join us.

Job Type:

Full-time Pay:

$20.00 - $21.00 per hour

Benefits:

401(k) matching Dental insurance Employee discount Health insurance Health savings account Life insurance Paid time off Vision insurance

Experience:

Customer Service:

1 year (Required)

Dental, Orthodontic, or Medical Office:

1 year (Required)

Work Location:

In person