Front Desk Receptionist

Front Desk Receptionist Lakes Dermatology, PA - 2.0 Burnsville, MN Job Details Full-time $22 - $25 an hour 1 day ago Benefits Health savings account Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Life insurance Qualifications Computer literacy HIPAA Medical scheduling Administrative experience Medical administrative support Attention to detail Organizational skills Medical receptionist Full Job Description Overview The Front Desk Receptionist is the first point of contact for patients and visitors, providing a welcoming, professional, and efficient experience. This role supports daily clinic operations by managing patient check‑in, scheduling, communication, and administrative tasks with accuracy and compassion. The ideal candidate is organized, patient‑focused, and comfortable working in a fast‑paced medical environment. Duties Greet patients and visitors promptly, ensuring a warm and professional check-in experience Answer and route incoming calls; respond to voicemails, and patient inquiries Verify and update patient demographics, insurance information, and required documentation Collect co-pays, balances, and other balances for both medical and cosmetic services; process transactions accurately Manage daily patient flow, including check-in, check-out, and waitlist coordination Prepare, scan, and upload patient forms and records into the electronic medical record (EMR) system Triage messages to nurses, providers, and administrative staff Process incoming referrals and ensure required documentation is complete Schedule appointments and manage calendars Track and balance payments received daily Verify insurance documentation Maintain cleanliness and organization of the front desk and lobby areas Support clinic operations by completing administrative tasks as assigned by management Experience At least one year in a medical receptionist role Familiarity with EMR systems (EMA experience is a plus) Excellent attention to detail and ability to multitask Ability to maintain confidentiality and follow HIPAA guidelines Professional, friendly, and patient-centered demeanor Strong computer literacy with proficiency in Microsoft Office (Word, Excel, Outlook) and Google Workspace applications Excellent organizational skills with the ability to prioritize tasks efficiently

Benefits Include:

Health, Dental, Vision, Life, HSA, 401K (with employer match), PTO, Earned Sick and Safe Time (ESST), and Paid Family and Medical Leave (PFML) through the state of MN. Benefits available the first of the month following 30 days of employment. 401K available after 1 year of employment.

Pay:

$22.00 - $25.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Health savings account Life insurance Paid time off Vision insurance

Work Location:

In person