Job Summary We are seeking a dynamic and organized Social Media Manager and Receptionist to join our team. This dual-role position combines the responsibilities of managing and enhancing our social media presence with providing exceptional front-desk support. The ideal candidate will possess strong skills in digital marketing, content creation, and relationship management, ensuring our brand remains engaging and well-represented across all platforms while delivering excellent customer service to visitors and clients. Duties Develop, implement, and oversee social media strategies across platforms such as Facebook, Instagram, Twitter, and TikTok. Create compelling content including graphics, videos, and photography utilizing Adobe Creative Suite (Photoshop, Illustrator) and video editing software. Conduct social listening to monitor brand reputation and industry trends. Engage with followers, respond to comments, messages, and inquiries promptly to foster strong relationships and community engagement. Maintain the reception area by greeting visitors professionally, managing incoming calls, managing customer queue, and providing excellent customer service. Support branding initiatives through proofreading content for accuracy and consistency; assist in public relations efforts to promote positive brand image. Collaborate with the marketing team on e-commerce strategies and digital marketing campaigns to drive sales and online presence. Qualifications Clear, friendly communication and professional phone etiquette. Familiarity with social media management platforms. Strong graphic design skills with an eye for branding consistency. Excellent proofreading skills with attention to detail. Ability to handle multiple tasks efficiently while maintaining professionalism in a fast-paced environment. Strong communication skills for effective relationship management both online and face-to-face. Basic understanding of e-commerce platforms and digital marketing strategies is a plus. This position offers an exciting opportunity for a creative professional eager to leverage their social media expertise while providing outstanding reception services in a collaborative environment.

Job Types:

Full-time, Part-time Pay:

$17.00 - $18.00 per hour

Benefits:

Employee discount Flexible schedule Referral program People with a criminal record are encouraged to apply

Work Location:

In person