Job Description
Customer Service Receptionist ABM Industries - 3.1 Minneapolis, MN Job Details Full-time $2 - $25 an hour 14 hours ago Qualifications Microsoft Excel Microsoft Outlook Phone communication Administrative experience High school diploma or GED Clerical experience Grammar Experience Office phone management Full Job Description ABM Parking is seeking a professional and detail-oriented Front Desk Office Assistant to join our team at our downtown Minneapolis office. The ideal candidate will provide exceptional customer service and administrative support while helping maintain an organized, welcoming, and efficient office environment. This role serves as a key point of contact for clients, customers, visitors, and the public by responding to inquiries and providing information regarding company services and operations
Pay:
$2-$25/hr The pay listed is the salary range for this position. Any specific offer will vary based on the successful applicant's education, experience, skills, abilities, geographic location, and alignment with market data. You may be eligible to participate in a Company incentive or bonus program. STAFF AND MANAGEMENT
Benefit Information:
ABM offers a comprehensive benefits package. For information about ABM's benefits, visit Employee Benefits | Staff & Management Schedule Monday through Friday 8:00 AM - 4:30 PM Key Responsibilities Provide administrative and clerical support to office management and staff. Greet and assist all visitors entering the office in a professional and courteous manner. Answer and direct a high volume of incoming phone calls. Respond promptly and professionally to customer inquiries via phone, email, and online communication platforms. Resolve customer concerns and escalate issues when necessary. Maintain accurate office records, including asset inventory logs, insurance certificates, payment records, and receipts. File and organize documents and records. Coordinate and maintain conference room schedules and meeting calendars. Correspond and schedule meetings on behalf of management. Receive, sort, distribute, and prepare mail, packages, and courier deliveries, including researching returned mail. Maintain office supply inventory and ensure supplies are fully stocked. Replenish and maintain main office printer supplies. Assist customers with parking registration and process parking payments accurately. Ensure the reception and front office areas remain clean, organized, and reflective of ABM's professional corporate image. Provide ongoing administrative support to management as needed. Perform additional duties as assigned. Qualifications & Requirements Friendly, professional, and outgoing personality with a strong customer service mindset. Excellent verbal and written communication skills, including strong spelling and grammar. Confident and professional phone presence. Ability to multitask and manage a high volume of calls and customer interactions daily. Proven experience in a customer service or administrative support role. Proficiency with Microsoft Office applications, including Word, Outlook, and Excel. Strong organizational and time-management skills with the ability to prioritize tasks effectively. Knowledge of general office procedures and clerical practices. High school diploma or equivalent required. Preferred Qualifications Minimum of one (1) year of administrative experience preferred. About Us ABM (NYSE:
ABM) is one of the world's largest providers of facility services and solutions. A driving force for a cleaner, healthier, and more sustainable world, ABM provides essential services and forward-looking performance solutions that improve the spaces and places that matter most. From curbside to rooftop, ABM's comprehensive services include janitorial, engineering, parking, electrical and lighting, energy and electric vehicle charging infrastructure, HVAC and mechanical, landscape and turf, and mission critical solutions. ABM serves a wide range of industries - from commercial office buildings to universities, airports, hospitals, data centers, manufacturing plants and distribution centers, entertainment venues and more. Founded in 1909, ABM serves over 20,000 clients, with annualized revenue approaching $8 billion and more than 100,000 team members in 350+ offices throughout the United States, United Kingdom, Republic of Ireland, and other international locations. For more information, visit http://www.abm.com. ABM is proud to be an Equal Opportunity Employer qualified applicants without regard race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected factor under federal, state, or local law. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis. ABM participates in the U.S. Department of Homeland Security E-Verify program. E-Verify is an internet-based system used to electronically confirm employment eligibility. ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military. With ABM, you'll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country. Whether you're looking for a frontline or professional position, you can find post-military career opportunities across ABM. ABM
directs all applicants to apply at http://www.abm.com/ ABM does not accept unsolicited resumes.
