GROWCO INC

Front Desk Receptionist at

GROWCO INC

in Onamia, Minnesota Posted in 22 days ago.

Type:

Full-Time Job Description:

The Opportunity The Part-Time Front Desk Receptionist serves as the first point of contact for all visitors, vendors, contractors, and employees entering the cultivation facility. This position is responsible for creating a professional, welcoming, and secure environment by managing front desk operations, answering phone calls, coordinating visitor access, assisting security personnel, and maintaining facility entry procedures. This role requires strong customer service skills, professionalism, discretion, and the ability to work effectively in a highly regulated cannabis production environment. What You Get to Do Front Desk & Reception Greet visitors, vendors, contractors, and guests in a professional and courteous manner.

Verify visitor appointments and notify appropriate personnel of arrivals.

Maintain visitor and vendor sign-in/sign-out logs.

Issue visitor badges and ensure adherence to facility access procedures.

Direct visitors to designated waiting areas and meeting locations.

Maintain a clean, organized, and professional reception area. Telephone & Administrative Support Answer and direct incoming phone calls promptly and professionally.

Take and relay messages accurately.

Respond to routine inquiries and route specialized questions to appropriate departments.

Assist with data entry, filing, scanning, and administrative projects as assigned.

Monitor and distribute incoming mail and deliveries. Security Support Assist security personnel with visitor and vendor check-in procedures.

Verify identification and required documentation before granting access.

Monitor entrance activity and notify security of unusual or unauthorized activity.

Help maintain facility access control records and logs.

Support emergency response procedures by following established protocols. Vendor & Contractor Coordination Check vendors and contractors into the facility in accordance with company policies.

Ensure visitors comply with required safety, security, and sanitation procedures.

Coordinate with department managers regarding scheduled vendor visits and deliveries.

Maintain accurate records of vendor and contractor activity. General Facility Presence Serve as a professional and visible presence at the facility entrance.

Promote a welcoming yet secure environment for employees and visitors.

Observe and report facility concerns to management or security personnel.

Assist with special projects and operational needs as assigned What We Offer You We have a fun, energetic personality and are adventurous, creative, and open minded. We strive to lead through our seven (7) values in all that we do. (Wisdom, Love, Respect, Truth, Humility, Bravery, and Honesty) Our foundation of Servant Leadership is a philosophy that embodies and fosters empowerment, decision-making and engagement across all levels of the organization. We are a career accelerant, which means developing our Associates is one of our main priorities. We provide a space for Associates and others to bring who they are to work and impart a sense of purpose. What Qualifies You Previous receptionist, front desk, customer service, administrative, or security-related experience preferred. Strong verbal and written communication skills. Proficiency with Microsoft Office applications, including Outlook, Word, and Excel. Ability to maintain confidentiality and professionalism. 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