Receptionist

Receptionist 3.9 3.9 out of 5 stars Red Wing, MN 55066 $16.00 - $22.82 an hour - Part-time, Full-time Hiawatha Valley Mental Health Center 84 reviews $16.00 - $22.82 an hour - Part-time, Full-time

ABOUT US

Hiawatha Valley Mental Health Center (HVMHC) is a trusted leader in providing exceptional, person-centered behavioral health services to our communities. Founded in 1965 by a dedicated group of community members and government officials from Houston, Wabasha, and Winona counties, we have since expanded our services across Winona, Houston, Wabasha, Goodhue, and Fillmore counties. We are dedicated to fostering a diverse, inclusive, and supportive workplace where team members and clients feel valued and respected.

POSITION DESCRIPTION TITLE

Receptionist PROGRAM:

All

JOB SUMMARY

Greet all people who are calling and/or coming into the reception area of Hiawatha Valley Mental Health Center. Verify client information at each visit, including insurance information, and update in computer as needed; collect client payments; schedule/reschedule clients. Work cooperatively, efficiently, and effectively with both client and staff to ensure needs of clients/Hiawatha Valley Mental Health Center are met.

JOB RESPONSIBILITIES AND ESSENTIAL FUNCTIONS

Greet and assist clients. Transfer calls to the appropriate staff/department. Verify client address, phone number and billing sources, updating records as necessary. Copy insurance cards. Collect and record client payments. Notify clinicians of arrival of clients in timely manner. Schedule and reschedule appointments as needed, let clinician know about appointment changes. Fill in for other receptionist(s) at satellite offices as needed. Typing/word processing and sending correspondence for clinicians as needed. Verify client insurance benefits by appropriate system via internet or phone. Assist Intake with paperwork, as needed.

PHYSICAL REQUIREMENTS FOR POSITION

Must be able to move in a manner conducive to the execution of daily activities. While performing the duties of this job, the employee must communicate with others and exchange information. The employee regularly operates equipment (listed below) on a daily basis. Occasional bending and lifting of office materials may be required.

NON-ESSENTIAL FUNCTIONS

Perform other duties as assigned by the Office Manager.

EQUIPMENT USED

Microsoft Office (Word, Excel and Outlook programs), billing/schedules/clinical software, 10-key calculator, personal computer, laser printer, copier, fax machine, postage meter, telephone/cell phone, multi-line phone system.

JOB QUALIFICATIONS AND REQUIREMENTS

Prior receptionist experience, preferably with multi-line phone system. Good communication skills. Ability to work independently. Ability and knowledge to operate and use computers and word processing software in Windows environment. Must be able to maintain confidentiality. Must possess a vehicle valid driver's license and a willingness to travel as needed to organization locations throughout

SE MN. WORK ENVIRONMENT

Hiawatha Valley Mental Health Center is committed to providing a safe and inclusive work environment free from harassment, violence and discrimination. Our inclusive work environment represents many different backgrounds, cultures and viewpoints. The core values we live by include: integrity, respect, people focused, community focused, continuous improvement, compassion, partnership and collaboration, empowerment and financial stewardship. All Hiawatha Valley Mental Health Center owned facilities are smoke/drug free environments, with some exposure to excessive noise, dust and temperature. The employee is occasionally exposed to a variety of conditions at client sites.

SUPERVISED BY

Office Manager

SUPERVISES

None

POSITION DESIGNATION

Non-exempt, Full-Time or Part-Time This job description is subject to change at any time.

EMPLOYEE WELLNESS PROGRAM

: https://www.hvmhc.org/employee-benefits-wellness-program/ EEO

STATMENT

Hiawatha Valley Mental Health Center is an Equal Opportunity Employer. We welcome all qualified applicants, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

APPLICATION PROCESS

A background check is required as part of the hiring process. Depending on the role, applicants may also need to complete a Mental Health Practitioner Verification Form or Professional Conduct Inquiry Form.