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Job Description
St. Louis Sports Clinic | Full-Time | $22.56-$27.17/hour St. Louis Sports Clinic is hiring a full-time Front Desk Lead to join our growing team. This is more than a basic receptionist role. We are looking for someone who can help own the front-end patient experience, keep the schedule organized, communicate clearly with patients, support the clinical team, and help the clinic run smoothly each day. The ideal candidate is organized, dependable, proactive, patient-focused, and comfortable working in a fast-paced healthcare environment.
Position Details Full-Time Pay Range:
$22.56-$27.17/hour Opportunity for Growth Positive, High-Performance Team Environment Healthcare Experience Preferred About St. Louis Sports Clinic St. Louis Sports Clinic is a cash-based sports chiropractic and rehabilitation clinic in Chesterfield, MO. We help active adults, athletes, and everyday people get out of pain, move better, and return to the activities they care about. Role Overview The Front Desk Front Desk Lead helps manage the daily front desk operations of the clinic, including scheduling, patient communication, check-in/check-out, payments, patient flow, and administrative support. This role requires strong organization, clear communication, attention to detail, and the ability to stay calm and effective in a busy clinic setting. Responsibilities Greet patients and create a professional first impression Answer phones and respond to patient questions Schedule, reschedule, and manage patient appointments Check patients in and out efficiently Collect payments and assist with basic payment questions Communicate with patients by phone, email, and text Help manage cancellations, reschedules, and schedule openings Support providers by keeping patient flow organized Maintain accurate patient information and clinic records Assist with forms, filing, documentation, and general admin tasks Keep the front desk and waiting area clean and organized Support lead follow-up, patient reactivation, and patient communication systems Help improve front desk processes and daily operations Contribute to a positive, team-oriented clinic culture Ideal Candidate We are looking for someone who is: Organized and detail-oriented Friendly, professional, and patient-focused Dependable and consistent Comfortable communicating in person, by phone, and digitally Able to multitask in a fast-paced environment Proactive and willing to take ownership Comfortable with computers, scheduling systems, and admin tools Excited to be part of a growing healthcare team Preferred Experience Prior front desk, administrative, or customer service experience Healthcare, chiropractic, physical therapy, dental, fitness, or wellness experience preferred Experience with scheduling software or EMR systems is a plus Strong phone skills and professional communication Basic computer skills, including email, Google Workspace, Microsoft Office, or similar tools Why Join St. Louis Sports Clinic? This is a great opportunity for someone who wants more than a basic front desk job. You'll be part of a growing clinic with a strong team, a clear mission, and the opportunity to take on more responsibility over time. How to Apply To apply or learn more, please email: info@stlsportsclinic.com
Pay:
$22.56 - $27.17 per hour
Benefits:
401(k) Dental insurance Flexible schedule Health insurance Health savings account Paid time off Professional development assistance Referral program
