Experienced Veterinary Receptionist Veterinary Group of Chesterfield | Chesterfield, MO Love animals and excel at helping people? Put your veterinary experience to work with our team! Veterinary Group of Chesterfield is seeking an experienced Veterinary Receptionist/Client Service Representative who brings warmth, professionalism, and strong organizational skills to a busy veterinary hospital. Our receptionists play an essential role in helping clients feel welcome, supporting our medical team, and keeping each day running smoothly. What you'll do:
- Welcome clients and patients with a friendly, attentive approach.
- Schedule appointments accurately and obtain prior medical records.
- Manage phone calls, emails, and client text messages.
- Coordinate patient check-in and checkout, process payments, and maintain accurate client information.
- Communicate client questions and patient concerns to the medical team.
- Help clients understand hospital services and available resources.
- Keep the front desk organized while providing consistent follow-through. What we're looking for:
- Previous veterinary receptionist experience required.
- Excellent customer service and communication skills.
- Ability to prioritize and stay organized in a fast-paced environment.
- Dependability, attention to detail, and a positive, team-focused attitude.
- Compassion for animals and the people who care for them.
- Comfort discussing invoices, payments, and hospital policies professionally.
- Avimark experience is a plus.
Benefits We value our team and offer a competitive compensation and benefits package, including: Competitive hourly pay based on experience Medical, dental, and vision insurance 401(k) with match Paid vacation and holidays Employee pet care discounts Flexible scheduling Life insurance Company paid short-term disability Opportunities for growth and advancement Bring your experience to a hospital where a welcoming first impression and thoughtful client service make a difference every day. Apply through Indeed or send your résumé to Jen.nicastro@nva.com.
Job Types:
Full-time, Part-time Pay:
$16.00 - $20.00 per hour
Work Location:
In person