Benefits:

Licensing paid by agency 401(k) Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development

ABOUT OUR AGENCY

I opened my agency in 2016 and have since grown to a team of 15 across two office locations. Before becoming a State Farm agent, I gained firsthand experience working as an agency team member, which gave me a strong foundation for eventually building and leading a team of my own. Outside of the office, I've been married for 12 years, have three kids, and enjoy spending time outdoors - especially hunting, golfing, and fishing. Giving back is an important part of our agency. I serve on the Boys & Girls Club Board and stay actively involved with our local high school and community. Our agency offers health benefits, a 401(k), competitive paid time off, licensing costs paid up front, and a strong commitment to work-life balance. After six months, team members also have the opportunity to transition to a four-day workweek, giving our team additional flexibility while maintaining a high-performing environment. Our culture is competitive, motivated, and team-oriented. We work hard, hold ourselves to high standards, and want people who contribute positively to the team. I'm looking for someone who is detail-oriented, reliable, adaptable, and comfortable multitasking in a fast-paced environment. A positive attitude and resilience are especially important—if you're motivated to succeed, willing to work as part of a team, and can stay optimistic when challenges arise, we'd love to meet you.

ROLE DESCRIPTION

Zach Plackemeier - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member. Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES

Greet customers warmly in person and over the phone, directing them to the appropriate team members. Manage appointment scheduling and office communications. Assist in handling incoming inquiries and maintaining customer records. Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options. Provide excellent customer service and follow up on customers needs. Support the team with various administrative tasks and projects.

QUALIFICATIONS

Previous experience in a receptionist or customer service role. Communication and interpersonal skills. Organizational and multitasking abilities. Comfortable with engaging in sales conversations. Basic computer skills, including Microsoft Office and CRM systems.