Legal Intake Specialist

Legal Intake Specialist Brad Bradshaw

MD, JD, LC

Springfield, MO Job Details Part-time | Full-time $15 - $18 an hour 11 hours ago Qualifications Computer operation Customer service Computer literacy Attention to detail Data entry Client interaction via phone calls Full Job Description Overview We are seeking a dedicated and detail-oriented person to work in our Intake Department and Receptionist area. This role is essential in providing exceptional customer service gathering information from potential new clients on the phone as well as ensuring smooth operations at the front desk. We are looking for someone who can work 30-40 hours per week. Duties Gather Information from callers regarding potential cases in a courteous and professional manner. Greet clients and visitors warmly, providing a positive first impression of the organization. Manage incoming phone calls using professional phone etiquette, directing calls to the appropriate departments as needed. Utilize phone systems effectively to handle inquiries and relay messages promptly. Perform data entry tasks accurately, ensuring all client information is documented in our systems. Provide excellent customer service by addressing client needs and resolving issues efficiently. Experience Proven experience in a front desk or receptionist role is preferred. Proven experience with customer service skills on the phone. Familiarity with office management practices and procedures is advantageous. Strong computer skills, particularly in data entry and using various software applications. Excellent communication skills with a focus on customer service and interpersonal interactions. Ability to work independently as well as collaboratively within a team environment. If you are an organized individual with a passion for helping others and possess the necessary skills to thrive in a fast-paced environment, we encourage you to apply for the Intake Specialist position.

Pay:

$15.00 - $18.00 per hour

Work Location:

In person