Office Assistant/Receptionist

Job Overview We are seeking a dynamic and organized Office Assistant/Receptionist to be the welcoming face and efficient coordinator of our office environment. This vital role involves providing exceptional customer service, and supporting administrative functions to ensure smooth daily operations. The ideal candidate will be energetic, detail-oriented, and possess excellent communication skills, ready to handle multiple responsibilities with enthusiasm and professionalism. This paid position offers an exciting opportunity to develop your office management skills while contributing to a positive workplace atmosphere. Duties Answer 80-120 calls per day. Manage accounts and track shipments. Collaborate with dispatching teams to ensure timely delivery of products. Maintain accurate records of customer interactions and transactions in the system. Assist in transportation planning by coordinating with internal teams to optimize routes and schedules. Leverage GIS tools to provide customers with real-time updates on their shipments. Resolve any issues or complaints efficiently while maintaining a positive relationship with customers. Experience Previous experience in a customer service role, particularly within the logistics or transportation industry, is preferred. Familiarity with transportation management systems such as Oracle Transportation Management is a plus. Strong analytical skills with the ability to assess situations and provide effective solutions. Excellent communication skills, both verbal and written, are essential for interacting with customers and team members. Experience with dispatching or transportation planning will be considered an asset. Proficiency in using software tools related to logistics operations is highly desirable. This role is perfect for someone eager to grow their office management expertise in a vibrant work environment. If you thrive on organization, enjoy helping others, and possess excellent communication skills, we want to hear from you!

Pay:

$15.00 - $20.00 per hour

Work Location:

In person