Massage On Wheels & Asheville Massage & Bodywork is a well-established massage spa in Asheville, seeking a professional, outgoing, and motivated Front Desk Associate who is interested in the health and wellness industry. This role is perfect for someone looking to grow within a supportive and dynamic environment. The Front Desk Associate plays a key role in ensuring the smooth operation of the spa. This position involves booking appointments, meeting sales goals, supporting staff, providing excellent customer service, and performing various administrative tasks.

Responsibilities:

Manage the front desk and reception area with professionalism. Answer phone calls and accurately book appointments. Greet guests warmly upon arrival and offer them a complimentary beverage. Support staff by coordinating massage therapist schedules. Assisting clients with check in, check out, and account questions. Maintain complete and accurate data entry of client records. Putting Laundry away Ensure a clean, organized, and welcoming office environment.

Assigned Shifts:

For initial 30 days of training, shifts will vary Monday-Friday 8am-2:30pm, 10am-4:30pm and 2:30pm-9:00pm. After 90 days, assigned schedule is listed below.

Wednesday:

2:30PM

•9:00

PM Thursday:

2:30PM

•9:00

PM Friday:

2:30PM

•9:00

PM Saturday:

2:30PM-9:00

PM Sunday:

2:30PM

•9:00

PM Note:

Shifts will be set weekly, but flexibility is required for working different shifts and days as needed. Schedules will be communicated two weeks in advance.

Requirements:

At least one year of sales or customer service experience. Availability to work a minimum of 32.50 hours per week. An associate's degree or equivalent experience is desirable. Ability to work some nights and weekends.

Benefits:

Paid Training:

$20/hr during the first 30-90 days.

Competitive Pay:

$20

•22/hr with potential raises based on periodic performance evaluations. 401(k) with Employer Match Health Insurance Reimbursement or In-Spa Wellness Benefits available. Paid Time Off (PTO) Flexible scheduling on occasion to accommodate personal needs. Warm, professional work environment. Experience a variety of work that is fun, challenging, and rewarding!

Additional Information:

Asheville Massage & Bodywork / Massage On Wheels is a non-smoking, drug-free work environment. If you're ready to join a team where your skills are valued and your growth is supported, apply today!

Job Type:

Full-time Pay:

$20.00

•$22.00 per hour

Benefits:

Employee discount Flexible schedule Health insurance Paid time off Application Question(s): What is your available start date? Please see job description and verify you are available to work the assigned weekly shift. Why did you choose to apply for the position of Front Desk Associate here, and how do you think your skills and experiences make you a good fit for our team? Do you have any appointment scheduling experience?

Do you like the game:

Tetris? Training for this position begins with compensation at $20/hr for the first 30-90 days. After this period, based on your performance and completion of all training requirements, the pay range will increase to between $20

•22/hr. Does this compensation structure meet your expectations? Please do not apply for this role if you're looking for a quiet, laid-back, or low stress job. This role is fast

•paced and demanding. It requires constant movement, multitasking, and real-time problem solving. If you're not comfortable working under pressure, this is not the right fit. Can you describe a time you stayed calm and effective under pressure? Do you have flexibility with working alternative shifts when coverage is needed with advanced notice of 1 week? These shifts can be Monday through Sunday either 8-2:30pm or 2:30-9pm?

Work Location:

In person