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Front Desk Receptionist
Career Insights for Receptionist
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Scorecard
Based on North Carolina data
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What they do
A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.
$34,974 / year median in North Carolina
+11% projected growth
Job Description
Schedule:
Saturday and Sunday 8am-8pm
WHY SHOULD YOU WORK HERE?
At Smoky Mountain Health and Rehabilitation Center , we believe in making our people the foundation of who we are. We want a workplace centered on kindness, caring, and compassion where team members meet the high standards and expectations our residents and families deserve.
We are proud to offer:
Payactiv - access your earned wages prior to pay day! Competitive wages Free Employee Assistance Program for all employees Opportunities for Career Advancement
OUR WORKPLACE
We are a skilled nursing facility operating 24/7. Our facility is committed to providing the highest quality of care and services assuring human dignity and quality of life for our residents, their families, and our employees.
JOB SUMMARY
The Receptionist is an important position in our facility. Some of the job responsibilities may include but are not limited to: Answer telephone, determine nature of call, and relay information within the facility as necessary Receive inquiries and release information in accordance with established policy and procedures and regulation Maintain a current list of residents by name and room number, emergency phone numbers of on-call personnel, department extensions, key personnel, etc. Locate personnel through the facility paging system when requested by facility designees Report suspicious persons/information to the supervisor immediately Assist with administrative duties Create positive resident outcomes. Respect others by treating them the way we want to be treated. Demonstrate kindness, compassion, honesty, and integrity at all times. Help create a culture of superior customer service.
•Please note that this Job Summary outlines the general nature and level of work to be performed. It is not intended to be an exhaustive list of all responsibilities, duties and skills required of the employee.
REQUIREMENTS
High school diploma or GED Prior administrative and/or clerical experience Experience with Microsoft Office to include Word and Excel Healthcare or long-term care experience a plus Switchboard operation experience preferred Successful criminal background check EOE We are committed to ensure fair and equal treatment for everyone we employ and are a proud Equal Opportunity Employer. #
IND-Other Experience:
Medical Receptionist:
2 years (Required)
Work Location:
In person
Benefits
- Health and Wellness Programs