Receptionist - State Farm Agent Team Member

Benefits:

Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development

ABOUT OUR AGENCY

I opened my agency in October 1989, and for more than three decades, I've built a trusted presence in the community with a small but dedicated team of three. Insurance has always been part of my story — my dad was also a State Farm agent, and his example inspired me to follow in his footsteps. After earning my degree in elementary education, I worked in his office and eventually decided to open one of my own. Today, that same dedication and passion guide everything we do. Our culture is close-knit, supportive, and focused on helping customers protect what matters most while creating an environment where team members can truly thrive. If you're looking for a place where you can build meaningful relationships, learn from decades of experience, and make a difference in people's lives, this could be the opportunity for you.

ROLE DESCRIPTION

Janice Peterson - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member. Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES

Greet customers warmly in person and over the phone, directing them to the appropriate team members. Manage appointment scheduling and office communications. Assist in handling incoming inquiries and maintaining customer records. Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options. Provide excellent customer service and follow up on customers needs. Support the team with various administrative tasks and projects.

QUALIFICATIONS

Previous experience in a receptionist or customer service role. Communication and interpersonal skills. Organizational and multitasking abilities. Comfortable with engaging in sales conversations. Basic computer skills, including Microsoft Office and CRM systems.