Cashier/Customer Service Receptionist

Cashier/Customer Service Receptionist

PETERS AUTO SALES INC - 4.0

Nashua, NH Job Details Part-time | Full-time 2 days ago Benefits Health insurance Dental insurance Paid time off Vision insurance 401(k) matching Flexible schedule Qualifications Retail sales transactions Retail customer service procedures Operator switchboards Phone communication Service scheduling Client inquiry handling Phone call screening Cash register operations Check payment processing Customer issue escalation Telephone systems Entry level Full Job Description Peters of Nashua has been serving the area's automotive needs since 1955. Multi generation Proko family members, as well as our staff and strong management team led by Peggy Weisman Proko, are proud to continue the standard of delivering quality service to our valued community. Ms. Proko oversees and manages the daily operations of the dealership and takes great personal pride in knowing that her customers and employees are well taken care of. Responsibilities Greet and welcome all customers. Receive cash, checks and credit card payments from customers and record the amount received on the repair order and/or counter ticket. Make change accurately and issue receipts to customers. Answer phones and direct customer to the proper department and follow up in a timely manner. Handle customer complaints diplomatically and refer customers to the appropriate individual for resolution. Operate switchboard telephone system. Communicate with callers in a professional, friendly, and efficient manner, striving to minimize the amount of time customers spend on hold. Assist the manager and service staff with various clerical duties as needed. Be friendly, professional, courteous, and efficient when working with all customers and employees. Familiarize yourself with department structures & internal procedures for assisting customers efficiently. Appointment setting Qualifications Strong customer service skills, a must. Ability to communicate customers' needs and requests to service personnel and management team. Professional business appearance. Excellent attendance record. Team-oriented. What We Offer Medical, Dental & Vision Insurance (for full-time positions, only) 401K Plan with company match Paid time off and vacation Growth opportunities Employee vehicle purchase plans Family owned and operated Long term job security Health and wellness Flexible Work Schedule Discounts on products and services