Animal Shelter-Receptionist Front Desk

Overview The primary duties of the front desk receptionist/clerk are to maintain a cordial relationship with the public, represent through their demeanor and actions the Mission of our Organization. Ensure quality customer service to all visitors including adopters and donors. Process adoption applications to ensure quality adoption matches Follow organization adoption and intake procedures and policies Liasson with Director, Staff and Volunteers Complete ​all documentation for intake/adoptions. ​​Maintenance of animal record files Front Office and General Functions, Position Requirements, Qualifications Immediately greet all visitors in a friendly and timely manner​, Promptly answer all phone calls, take messages and forward as necessary Check and respond to all voicemail and e-mail messages Maintain and promote positive public image ​Maintain a neat, clean and orderly front desk and office Commitment to the humane treatment of animals Keen sense of urgency Adhere to all organizational policies and procedures and safety standards Maintain professional appearance and the ability to tactfully and effectively work with the public Maintain a positive and respectful attitude at all times Provide and record accurate information Ability to handle multiple tasks simultaneously Demonstrate flexible and efficient time management and ability to prioritize workload Effective communication skills Problem-solving skills Ability to learn quickly and efficiently 1-3 years' experience in customer service field, preferably within an animal shelter or veterinarian office environment •

Physical Factors:

Work performed in shelter environment, front office Telephone and computer work Work​

Requirements:

Job Type:

Part-time ​Driver's License, Reliable Transportation ​ Sundays a must 12-4pm , Approx 24 hours per week and as needed, Hourly rate dependant on experience

Work Location:

In person

Job Type:

Part-time Pay:

From $16.50 per hour

Work Location:

In person