Receptionist (Part-Time)

JOB SUMMARY

Receptionists at Premo are responsible for professionally and politely welcoming guests, monitoring and directing the drive-thru queue, verifying IDs prior to guest admittance, monitoring parking areas, and reporting to Supervisors/Managers. Receptionists play a vital role as the first point of contact for guests visiting our Dispensary locations, making this a customer service position where effective communication with the public is essential. Part Time Receptionists work between 15-29 hours per week. Applicants must be over the age of 21 and consent to a State and Federal Background check.

PRIMARY RESPONSIBILITIES

Provide professional and polite customer service to guests Direct customer complaints to upper management and supervisors Distribute promotional materials and information to customers Ensure all entering guests meet security requirements, when applicable Monitor guest intake and verify guest IDs Monitor surveillance cameras Answer the store phone at the reception desk Ensure pre-orders are placed, assign them to the appropriate POS Queue, and communicate next steps accordingly Interact with the public to facilitate problem-solving in calm and effective manners Identify potential problems and report them promptly to managers/supervisors Possess excellent verbal and interpersonal communication skills Willingness to work flexible hours, including evenings, weekends, and holidays, to meet the operational needs Monitor the flow of traffic and assist guests with parking or accessing the drive-thru/curbside services Proficient in using computers Ability to write comprehensive incident reports for Manager review

PHYSICAL DEMANDS

Ability to lift and carry up to 25 lbs. Ability to stand, walk, or sit for extended periods of time.

COMPANY OVERVIEW

Premo Dover LLC is a retail dispensary based in Dover, New Jersey. We aim to provide a premium, unmatched customer-focused retail experience and contribute to the growth of the cannabis industry. Our mission is to improve the quality of our customers' lives by offering high-quality, consistent, and carefully curated cannabis products tailored to their unique needs. We prioritize health and wellness through a knowledgeable and dedicated team. We value our employees, our communities, and our vision of shaping the future of cannabis.

EEO STATEMENT

Premo Dover, LLC is an equal opportunity employer and embraces diversity. We do not discriminate in our hiring practices based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.