Front Desk Coordinator

We are looking for a Front Desk Coordinator to support daily office operations for an education-focused environment in Newark, New Jersey. This Long-term Contract position is ideal for someone who enjoys creating a welcoming experience for students and visitors while keeping front desk activities organized and responsive. The role combines reception support, student-facing assistance, and administrative coordination to help ensure efficient service across the office.

Responsibilities:

• Welcome students, staff, and guests at the front desk and provide attentive in-person assistance throughout the day.
• Guide students through intake and registration steps related to disability support services, ensuring information is handled accurately and promptly.
• Prepare and distribute accommodation documentation to students and relevant parties in accordance with office procedures.
• Record inquiries, forms, and supporting materials in the organizational database, including assigning cases to appropriate coordinators and maintaining accurate tracking details.
• Answer and route inbound calls using a multi-line phone system, responding to questions or directing callers to the appropriate contact.
• Work closely with internal departments such as Human Resources, IT, facilities, and campus teams to support communication and day-to-day office needs.
• Manage incoming and outgoing mail, ensuring timely collection, sorting, and delivery.
• Provide general administrative and front desk support as needed to maintain smooth office operations.