Job Summary CourtSense is looking for a full-time dependable, organized, and customer-focused Front Desk Associate to become an integral part of our daily operations. This is more than a traditional front desk position. We're looking for someone who enjoys taking ownership, solving problems, staying organized, and helping keep our club running smoothly. You'll be one of the key people members, families, coaches, and staff rely on every day. The ideal candidate is someone who is confident, detail-oriented, enjoys working with people, and takes pride in providing exceptional service while handling administrative responsibilities with accuracy and professionalism. Responsibilities Welcome members and guests with a friendly, professional attitude Answer phones and manage a high volume of emails promptly and professionally Schedule courts, lessons, clinics, camps, and programs accurately Process payments, memberships, registrations, and daily transactions Work extensively in Microsoft Excel and our internal management software Maintain organized records and perform a variety of administrative tasks Assist with daily operational needs to help ensure the club runs efficiently Communicate with coaches and staff regarding schedules and program changes Help troubleshoot scheduling conflicts and member concerns Support opening and closing procedures Maintain a clean, organized front desk and lobby area Perform light housekeeping duties as needed, including taking out trash, organizing supplies, and light vacuuming Interact professionally and positively with children, families, and staff Take initiative and assist wherever needed to support the team Experience Previous experience in customer service, hospitality, health clubs, hotels, restaurants, country clubs, or a similar environment Strong organizational and multitasking skills Excellent written and verbal communication Comfortable managing multiple priorities in a fast-paced environment Proficiency with Microsoft Excel and general computer applications Ability to learn new software systems quickly Strong attention to detail Basic math and cash-handling skills Reliable, professional, and team-oriented Flexible availability, including mornings, evenings, weekends, and holidays If you're someone who enjoys helping others, likes to stay organized, and takes pride in providing great customer service, we'd love for you to join our team. Every day is a little different at CourtSense, so we're looking for someone who enjoys variety, works well with others, and is excited to be part of a fun, fast-paced environment where you'll play an important role in keeping everything running smoothly.

Pay:

From $18.00 per hour Application Question(s): Are you available to work on a full-time basis (min 40 hours)? Do you have availability to work weekends? Do you have flexibility to work varying shift including morning or evening shifts?

Work Location:

In person