Job Details:

Job Location:

Artesia•

Artesia, NM, Position Type:

Full Time, Education Level:

High School Diploma /

GED, Salary Range:

$15.00

• $19.

00

Hourly, Job Shift:

Any, Job Category:

Business Office, Essential Values-Based, Leadership and Management Competencies:

Demonstrates competencies in line with the five core values that are the foundation of all activities performed by employees in order to achieve the Mission of Artesia General Hospital Servant Leadership

• Leading by serving others with compassion and humility. Excellence
• Striving for the highest quality in all we do. Respect
• Treating everyone with dignity and kindness. Virtuousness
• Acting with honesty, integrity, and accountability. Innovation
• Embracing new ideas to improve care and outcomes. Community
• Fostering collaboration to meet the needs of those we serve. Education
• Promoting learning and professional development.

ESSENTIAL FUNCTIONS

ADDITIONAL

RESPONSIBILITIES

Greets and welcome patients/visitors warmly as soon as they arrive at the office. Direct visitors to the appropriate person as needed. Answers, screens, and forward incoming phone calls while providing basic payment information as needed. Ensure reception area is neat, tidy and presentable. Receive, sort, and distribute daily mail/deliveries Updates and verify patient insurance and data information Performs other clerical receptionist duties such as filing, scanning and faxing. Responsible for reconciling cash for frontend daily. Other duties as assigned.

KNOWLEDGE/SKILL/ABILITIES

Understanding of customer service principles and principles. Maintaining confidentiality regarding sensitive information. Understanding office protocols and procedures. Knowledge of appropriate business etiquette in terms of dress, behavior and communication Excellent communication skills. Excellent verbal and written communication skills Ability to convey information clearly and professionally. Familiarity with office equipment such as, computer, telephones, printers and scanners Knowledge of office equipment and ability to handle multi-time telephones. Basic math and computer skills.

AGE-RELATED COMPETENCIES

Demonstrates the basic knowledge and skills necessary to identify age-specific patient needs appropriate for this position.

Information Management:

Treats all information and data within the scope of the position with appropriate confidentiality and security.

Risk Management/Quality Management/Safety:

Cooperates fully in all Risk Management, Quality Management, and Safety Activities and Investigations.

MINIMUM POSITION QUALIFICATIONS

Education

• High school diploma or equivalent. Work Experience
• Customer service, computer. Experience in a healthcare setting preferred. Training
• none. License/Certification

•

N/A ENVIROMENTAL CONDITIONS

Work environment consists of daily patient contact, which may include exposure to blood, or other body fluids.

Qualifications: