Receptionist

As the Receptionist & Order Entry Specialist , you're the friendly face and welcoming voice of our office , the person who sets the tone the moment someone walks through the door or calls in. You keep our front desk running smoothly by juggling phone calls, greeting guests, answering questions, and keeping things organized with a smile. In this role, you don't just support our customers, you help keep the entire office humming. From kicking off title orders to assisting with escrow tasks, you play a key part in helping our operations run efficiently, accurately, and with the level of service our customers love. If you enjoy staying busy, helping people, and keeping things on track, this is the place for you! Essential Functions. ( Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.) Answers central telephone system in an efficient and professional manner and directs calls accordingly. Receives the public and answers questions, in person and by telephone. Ensures regulatory compliance by prohibiting non-authorized individuals from entering secured areas without an employee-escort. Duplicates and distributes materials as directed. Composes, types and edits correspondence, reports, memoranda and other material. Assists with real estate escrow transactions by gathering, checking and preparing documents, maintaining accounts and scheduling appointments. Enters data for initial title order according to proper process and procedures. Transfers title orders to the correct title abstractor. Requests abstracts, surveys and UCC's as needed. Ensures compliance with all regulations. Provides excellent customer service to internal and external customers. Maintains the cleanliness and professional image of the reception area and closing rooms. Understands, follows and stays current on all policies and procedures in the Employee Handbook. Follows instructions and responds to management direction. Identifies and communicates areas of improvement regarding operations to management. Performs other tasks, duties, or projects as assigned by management. Performs all essential functions by being physically present at the worksite on a full-time basis. Competencies. Excellent written, verbal and interpersonal skills. Ability to present a professional demeanor. Ability to deliver superior customer service. Ability to balance team and individual responsibilities. Ability to excel in an environment of rapidly changing priorities. Ability to multi-task and work independently with little direction. Highly organized with strong attention to detail. Ability to multi-task. Ability to consistently meet deadlines, demonstrate strong follow-through and to follow all regulatory and company procedures. Supervisory Responsibility. This position has no supervisory responsibilities. Work Environment. This position operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopies, filing cabinets and fax machines. Physical Demands. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear. This position is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling and climbing throughout the day. The employee must frequently lift or move items up to 25 pounds. Specific vision abilities required for this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Pay:

$1.00 - $1.01 per hour

Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Flexible spending account Health insurance Health savings account Life insurance Paid time off Parental leave Retirement plan Vision insurance

Language:

Spanish (Required)

Work Location:

In person