Front Desk Receptionist

Front Desk Receptionist 3.0 3.0 out of 5 stars Reno, NV 89521 $18

• $20 an hour
• Temporary, Temp-to-hire, Full-time 911 Restoration 86 reviews $18
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• Temporary, Temp-to-hire, Full-time Receptionist Reno Tahoe Window Cleaning
• Reno, NV Full-Time | Monday-Friday About Us Reno Tahoe Window Cleaning is a fast-growing, performance-driven service company serving Northern Nevada.

We specialize in residential and commercial window cleaning, gutter cleaning, solar panel cleaning, pressure washing, and holiday lighting installation. We are looking for a highly organized, detail-oriented Receptionist who understands that speed, accuracy, and communication directly impact revenue, technician pay, and customer satisfaction. This is not a passive front desk role — this is an operations-critical position. Position Overview The Receptionist is the first point of contact for our company and plays a key role in: Lead conversion and revenue growth Customer experience and retention Technician scheduling efficiency Payroll accuracy Accounts receivable follow-up Administrative structure and documentation Every action in this role directly affects company performance. Timeliness, accuracy, and professionalism are mandatory. Key Responsibilities Lead & Communication Management (Top Priority) Respond to all inbound emails, missed calls/texts and voicemails promptly Respond quickly to third-party leads (Angi, Yelp, etc.) Maintain professional, clear, and concise communication Scheduling & Operations Schedule residential and commercial jobs accurately Assign technicians based on service area and job size Protect technician time and prevent scheduling errors Monitor weather and adjust schedule as needed Maintain daily oversight of communication platforms Customer Data & Systems Management Verify repeat customer information (phone, email, address) Update BOTH Jobber and QuickBooks with any changes Maintain accurate documentation across all systems Accounts Receivable (Weekly Responsibility) Conduct payroll audit before invoicing Enter invoices in QuickBooks Make A/R collection calls Document collection attempt in QuickBooks Follow up on unpaid accounts Cross-Training & Sister Company Support (Required) Cross-train in Accounts Receivable procedures Support our sister company's A/R Clerk with account follow-up during slow seasons and downtime Make outbound collection calls when needed Maintain proper documentation standards across both companies We expect this role to stay productive during slower operational periods by assisting with A/R and administrative recovery efforts. Administrative Support Organize receipts and documentation Assist with internal reporting Maintain orderly voicemail and communication logs Compensation & Schedule Competitive hourly pay Full-time, Monday-Thursday 8:00AM

• 4:30PM, Friday 7:30AM-4:00PM Steady year-round position with seasonal demand peaks Qualifications We are looking for someone who is: Extremely organized and detail-oriented Comfortable multitasking at a fast pace Professional on the phone and in writing Confident handling customer payment and collection conversations Technologically proficient (email, CRM systems, QuickBooks preferred) Able to follow structured procedures without deviation Comfortable working under supervision during training Calm under pressure and solution-oriented Previous experience in the following is strongly preferred.

: Customer service Scheduling/dispatch Accounts receivable Administrative operations

Job Types:

Full-time, Temp-to-hire Pay:

$18.00

• $20.

00 per hour

Benefits:

Dental insurance Health insurance Paid time off Vision insurance Ability to

Commute:

Reno, NV 89521 (Preferred)

Work Location:

In person