Veterinary Receptionist LuxPet Vet Reno, NV Job Details Full-time $17 - $20 an hour 21 hours ago Benefits Paid holidays Health insurance Dental insurance Paid time off Vision insurance Employee discount Flexible schedule Qualifications Teamwork Animal hospital experience Assisting medical staff Medical scheduling Attention to detail Computer skills Full Job Description At LuxPet Vet, our front-line team is the heart of our clinic. They are often the first and last impression our clients have and they play an essential role in creating an exceptional experience for both pets and the people who love them. We are looking for an outgoing, compassionate, organized, and dependable Veterinary Receptionist / Client Service Representative who thrives in a fast-paced environment and genuinely enjoys helping people and their pets. This position requires excellent communication skills, professionalism, attention to detail, and the ability to remain calm and organized when things get busy. Veterinary medicine can be unpredictable, so we are looking for someone who can think on their feet, prioritize effectively, and work closely with the rest of the team.

Responsibilities include:

Providing exceptional client service in person, by phone, and through email Scheduling appointments and managing a busy appointment calendar Checking patients and clients in and out Answering and directing incoming phone calls Processing invoices, payments, medical charges, and client accounts Maintaining accurate client and patient information Communicating with veterinarians and medical team members regarding client and patient needs Assisting with general administrative and front-desk responsibilities Helping keep the flow of the hospital organized, efficient, and welcoming Strong computer skills are important and previous veterinary or medical reception experience is a plus. LuxPet Vet is a locally owned, small-animal private practice nestled in the heart of Reno, Nevada. We are committed to providing exceptional, compassionate veterinary care throughout every stage of a family pet's life. We practice high-quality medicine, but it is truly our people who set us apart. We are a client-focused, progressive, positive, and optimistic practice—and we genuinely enjoy coming to work together. We are looking for someone who wants to be part of that culture rather than simply fill a position. Our ideal teammate has a good sense of humor, a positive attitude, isn't easily offended by the occasional four-letter word, works well with others, and approaches challenges with an "If I don't know the answer, I'll find someone who does" mentality. No egos. No "that's not my job." We help each other, communicate, solve problems, and take care of our patients and clients together. We don't just preach "work-life balance"—we own it. We recognize that balance looks different for everyone. When someone's work-life balance needs a little more life, the rest of the team is willing to step up—and we expect the same in return. We work as a cohesive team. We have each other's backs. We take our medicine seriously without taking ourselves too seriously and we truly enjoy what we do. That shows in the quality of our patient care, our relationships with our clients, and, most importantly, the way we treat one another. What We Offer Medical, dental, and vision coverage available Paid time off Paid holidays Flexible scheduling Employee veterinary care discount Supportive, collaborative team environment Locally owned private-practice culture If you're looking for more than just another receptionist position and want to become an important part of a veterinary team that values its people, we'd love to hear from you. For more information or to be considered for this opportunity, please contact: Dr. Kristin Kee LuxPet Vet 775-772-1869

Job Type:

Full-time Pay:

$17.00 - $20.00 per hour

Benefits:

Dental insurance Employee discount Flexible schedule Health insurance Paid time off Vision insurance

Experience:

veterinary receptionist: 1 year (Required)

Work Location:

In person